• Fill My Time

    (@thebiggestlist)


    I paid £700 plus to join up 6 domains, first the site and plugin destroyed all six websites and then support was an absolute pain, i kept writing trying to get them to reply which they did one in every ten messages.

    Trying to get a refund took me about a month of trying to get them to speak to me first, and then they just closed my ticket. I was convinced i had lost the money but persisted in writing to the owner and support every day at least twice. After 1 month they returned my money.

    Be very careful with this company, i would suggest going for a low monthly payment so you don’t lose much money when they fail you!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Claude

    (@claudeschlesser)

    Hello,

    I understand your anger, for the sake of accuracy I would however like to add a few thinks.

    – The review is in no way related to the Social Login plugin, but for another service, which requires a technically challenging implementation.

    – We have a trial period of two weeks where you can full test that service. You decided not to go for a trial but to buy the service upfront.

    – Our support invested time in helping you setup the service.

    – Finally you asked for a refund. As a sign of good will and despite the fact that we had invested quite a good amount of time, we told you that we would reimburse the amount.

    – You then raised like ten tickets a day asking when it was being processed.

    – After replying three, four or five times that it was currently being processed, we indeed stopped repeating the same thing over and over.

    – You have been fully reimbursed.

    Regards,

    Thread Starter Fill My Time

    (@thebiggestlist)

    My comments are accurate. Sorry it came to this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this review.