Support » Plugin: Compress JPEG & PNG images » “Terrible”

  • Acetyld

    (@acetyld)



    I’ve had a customer, wich site was so slow.

    I spend a lot of time figuring out what the problem might be.
    Started on the amount of products, the hosting.
    Then i did a full plugin check, so disabling all plugins, and building it up.

    This plugin caused everything. This made the shop/site extremly slow.

    I do not recommend it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TinyPNG

    (@tinypng)

    We’re sorry to hear that you’re not satisfied with the plugin. That problem sounds strange. We’ve not had any other cases with similar issues. If you have more information regarding this issue, can you please share it with us? We would very much appreciate any help we can get in order to recreate issues like this.

    You can contact us on support@tinypng.com

    My site runs slowly with this plugin installed, a definite lag or pause with every page load.

    Once all my files were bulk optimised (which took multiple goes with frequent errors), I deactivated the plugin and the site returned to loading quickly. To be sure, I’ve reactivated the plugin and the sluggish load returned; deactivating again and site loads properly.

    Plugin Author TinyPNG

    (@tinypng)

    Hi seoidau,

    We’re sorry to hear about this problem once again. Can you get back to us on support@tinypng.com, with more info? For example, information about what other plugins you’re using, how you’re hosting your website, what WordPress theme you’re using would be really helpful. Then we can investigate this further.

    Hope to hear from you soon!

Viewing 3 replies - 1 through 3 (of 3 total)
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