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TEN Star Customer Support

  • When I first tried to use Easy Modal, I ran into a few confusing snags. I wrote to the developer with an SOS and, over the course of a number of exchanges, together we resolved each of these snags. The problems were caused by: 1)one small sort of bug that the developer fixed immediately, 2)misunderstanding on my part about how to set the plug-in up that the developer patiently guided me through, and 3)an error in the Javascript code on my site that was preventing Easy Modal javascript from running, which the developer located precisely for me and explained to me how to fix. I am very pleased with how the plug-in works now, and this plug-in is only going to get greater with each new version, because this guy super cares about his work. He is articulate in writing, patient when assaulted by questions, conscientious as it gets – and he always got back to me within a few hours. I highly recommend Easy Modal!

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