Support » Plugin: SiteGround Migrator » temporary url after migration redirects to actual domain

  • Resolved aschulmanajr

    (@aschulmanajr)


    Hello – I’m trying to check my site after it’s been migrated but before I change the nameservers but when I click the link provided to view the migrated site, it redirects to the actual domain. (domain: ajrca.edu)

    I saw someone else had this issue and fixed it via something related to Windows, but I’m not sure that applies here.

    Can someone help with this issue?

    Thanks,
    Andrew

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Some sites have php redirects with them which causes such behaviour. Don’t worry, you can still check it out, just use a local hosts file to load your site with the real domain from the new server: https://www.siteground.com/kb/how_to_use_the_hosts_file/

    Then, just remove the lines from the hosts file and proceed to updating the NS records once everything is checked.

    Thread Starter aschulmanajr

    (@aschulmanajr)

    Hello – Thanks for the reply.

    I tried updating my hosts file (using Terminal on macOS Catalina) using the Site Check URL provided in the Migrator plugin, restarted my laptop and am still having the same issue.

    A few things to note:
    1) In the How To page – it says to use the IP that’s listed in the Server Details found in the kabob menu on the Website Details page (which is a simple, numerical IP address) – but for me that resolves to a blank page. So I tried with the URL provided in the Migrator plugin (which has a long string of characters as the subdomain) which then points back to the current named domain.
    2) After updating the hosts file, I cleared out my browser cache and flushed the DNS cache as well, and tried in multiple browsers in regular and private/incognito windows and everything still redirects to the current named domain (ajrca.edu).

    What else should I try?

    Thank you for your help,
    Andrew

    Thread Starter aschulmanajr

    (@aschulmanajr)

    Hello – Just checking in on this. I’m just stuck in mid-migration and would like to get through to the other side as soon as we can!

    Thanks so much,
    Andrew

Viewing 3 replies - 1 through 3 (of 3 total)
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