Title: templates lost
Last modified: August 22, 2016

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# templates lost

 *  Resolved [Christee](https://wordpress.org/support/users/cgamron/)
 * (@cgamron)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/templates-lost/)
 * Since version 2.x changed the format, I created my own template. This was fine
   until I ran into these two serious problems:
    1) The new update wiped out my 
   templates. How is one supposed to upgrade with custom templates? 2) Worse, if
   your shortcode is referencing a missing template (mine was since the upgrade 
   wiped it out), the page containing the shortcode does not load, rendering the
   page useless. It seems it could better handle this error condition without totally
   failing the page.
 * Can you please help?
 * [https://wordpress.org/plugins/wunderground/](https://wordpress.org/plugins/wunderground/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Zack Katz](https://wordpress.org/support/users/katzwebdesign/)
 * (@katzwebdesign)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/templates-lost/#post-5374735)
 * Sorry for the issues.
 * Can you send a link to the page in question and ideally a website login to [zack@katz.co](https://wordpress.org/support/topic/templates-lost/zack@katz.co?output_format=md)
   so I can check it out?
 *  Thread Starter [Christee](https://wordpress.org/support/users/cgamron/)
 * (@cgamron)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/templates-lost/#post-5374801)
 * Hi Zack,
    I sent you the information the day you requested it, to the email above.
   I wanted to be sure you received it.
 *  Thread Starter [Christee](https://wordpress.org/support/users/cgamron/)
 * (@cgamron)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/templates-lost/#post-5374832)
 * Zack,
    Thank you for your email response. Putting the template files under my
   child theme, and overriding an existing template name solved the issue.
 * If I has read your documentation, I could have saved you extra time looking at
   this…it was my error.
 * Thanks for the help!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘templates lost’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Christee](https://wordpress.org/support/users/cgamron/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/templates-lost/#post-5374832)
 * Status: resolved