Title: Template selection not working
Last modified: August 11, 2020

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# Template selection not working

 *  Resolved [callybooker](https://wordpress.org/support/users/callybooker/)
 * (@callybooker)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/template-selection-not-working/)
 * I wanted to try out the free version of your plugin before purchasing the premium
   version, but I am unable to get it working. I’ve followed the steps in the video
   and set up a couple of test templates, but cannot select either of them on the
   voucher page. I’m at a loss, and wonder what I have not done that I should have
   done. Or could it be in conflict with another plug-in?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/template-selection-not-working/#post-13256042)
 * Hi [@callybooker](https://wordpress.org/support/users/callybooker/)
 * Thanks for your message.
 * I think you have choose white color for voucher background. If yes then you can
   change color from settings this will surely resolve your issue. And yes if you
   want to keep the white color then please provide us your website URL. We will
   give you CSS, so you can overwrite.

Viewing 1 replies (of 1 total)

The topic ‘Template selection not working’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/template-selection-not-working/#post-13256042)
 * Status: resolved