Title: Template not found! HELP
Last modified: August 22, 2016

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# Template not found! HELP

 *  Resolved [Hannahpettitt](https://wordpress.org/support/users/hannahpettitt/)
 * (@hannahpettitt)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/template-not-found-help/)
 * I have recently updated my theme to a new version but since the update my PDF
   packing slips and invoices are not working. I keep getting the following error:
 * Template not found! Check if the following file exists:
    /var/www/wp-content/
   themes/oxygen/woocommerce/pdf/SimpleNEW/invoice.php
 * Any help appreciated
 * Hannah
 * [https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Hannahpettitt](https://wordpress.org/support/users/hannahpettitt/)
 * (@hannahpettitt)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/template-not-found-help/#post-5408629)
 * I have reinstalled the theme and the plugin but still now joy 🙁
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/template-not-found-help/#post-5408634)
 * Hi Hannah,
    I am sorry to hear that. You can simply resolve this by resaving 
   the template settings (select the simple template again).
 * Placing your template in the theme folder protects it from plugin updates, but
   theme updates will still overwrite all your theme modifications. Ultimately, 
   the only really safe way is to work with a child theme. A child theme is basically
   a set of modifications/additions to your theme. Hope that helps!
 * Let me know if you still have any questions!
 * Ewout
 *  Thread Starter [Hannahpettitt](https://wordpress.org/support/users/hannahpettitt/)
 * (@hannahpettitt)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/template-not-found-help/#post-5408635)
 * Hi Ewout,
 * Thank you so much for your response! this issue is driving me crazy….
 * Im sorry how do I resave the template settings?
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/template-not-found-help/#post-5408641)
 * Just hit save on the pdf invoice template settings page!
 *  Thread Starter [Hannahpettitt](https://wordpress.org/support/users/hannahpettitt/)
 * (@hannahpettitt)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/template-not-found-help/#post-5408647)
 * Perfect! Back up and running…
 * Thank you so much!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Template not found! HELP’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Hannahpettitt](https://wordpress.org/support/users/hannahpettitt/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/template-not-found-help/#post-5408647)
 * Status: resolved