Title: Template loading issue
Last modified: April 8, 2026

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# Template loading issue

 *  [aliaely](https://wordpress.org/support/users/aliaely/)
 * (@aliaely)
 * [4 days, 7 hours ago](https://wordpress.org/support/topic/template-loading-issue/)
 * Hey, trying to use Starter Templates, but sometimes templates don’t load properly
   in the library. It shows loading for a long time. Not sure if it’s a cache thing
   or something else. Any tips? thnx

Viewing 1 replies (of 1 total)

 *  Plugin Support [BSF – Humayon Kabir](https://wordpress.org/support/users/humayonk/)
 * (@humayonk)
 * [3 days, 7 hours ago](https://wordpress.org/support/topic/template-loading-issue/#post-18875810)
 * Hey [@aliaely](https://wordpress.org/support/users/aliaely/)!
 * Thanks for reaching out to us.
 * Templates getting stuck on “loading” in the Starter Templates library is usually
   pretty easy to fix.
 * First, can you please resync the template library by [following this guide](https://startertemplates.com/docs/sync-starter-templates/)
   to check whether it’s resolving the issue or not?
 * Also, here are a few things to try:
 * **1. Clear Your Cache**
    If you’re using a caching plugin (like LiteSpeed Cache,
   W3 Total Cache, etc.) or your hosting has built-in caching, please clear it and
   then try reloading the template library again.
 * **2. Check Your Internet Connection**
    The template library loads assets from
   our servers, so a slow or unstable connection can sometimes cause it to hang.
   Try on a different network or browser to rule this out.
 * **3. Disable Conflicting Plugins Temporarily**
    Some security or optimization
   plugins can block external requests. Try deactivating other plugins one by one
   and see if the library loads correctly.
 * **4. Check for PHP/Memory Limits**
    A low PHP memory limit can cause loading 
   issues. You can increase it by adding this line to your `wp-config.php` file:
 * `define('WP_MEMORY_LIMIT', '256M');`
 * **5. Update the Plugin**
    Please make sure you’re using the latest version of
   Starter Templates — we regularly push fixes for library loading issues.
 * **6. Check Browser Console for Errors**
    Open your browser’s Developer Tools (
   F12 → Console tab) and look for any red error messages while the library is loading.
   Sharing those here would help us pinpoint the issue faster! 🙂
 * If none of the above helps, could you share:
    – Your WordPress version – Your
   PHP version – Which page builder you’re using (Elementor or Gutenberg/Block Editor)
 * With Regards
    Humayon

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [BSF – Humayon Kabir](https://wordpress.org/support/users/humayonk/)
 * Last activity: [3 days, 7 hours ago](https://wordpress.org/support/topic/template-loading-issue/#post-18875810)
 * Status: not resolved