Title: Template editor won’t start Last modified: September 13, 2020 --- # Template editor won’t start * Resolved [Michael Lindström](https://wordpress.org/support/users/mikeyswede/) * (@mikeyswede) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/) * Hi Just installed the plugin but the template editor won’t load I just see the spinning circle Preview window works and the other tabs are working too * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftemplate-editor-wont-start%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/template-editor-wont-start/page/2/?output_format=md) [→](https://wordpress.org/support/topic/template-editor-wont-start/page/2/?output_format=md) * Plugin Author [Hannes Etzelstorfer](https://wordpress.org/support/users/haet/) * (@haet) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13400813) * Hello. I think this could be related to the REST API. Do you use current version of WordPress? You can try to go to your permalinks settings and just save them without any changes, this helps to regenerate the REST endpoint URLs sometimes best regards, Hannes * Thread Starter [Michael Lindström](https://wordpress.org/support/users/mikeyswede/) * (@mikeyswede) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13402451) * Hi Thanks for the reply Yes, I do use the current version of WordPress Did try the permalink settings update but unfortunately the problem is still there * Plugin Author [Hannes Etzelstorfer](https://wordpress.org/support/users/haet/) * (@haet) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13402719) * Do you know how to access the JavaScript console of your browser and the PHP error log of your server? Maybe one of them shows some details about the error. * Thread Starter [Michael Lindström](https://wordpress.org/support/users/mikeyswede/) * (@mikeyswede) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13407631) * The JavaScript shouldn’t be a problem since I use WordPress Email Template Designer– WP HTML Mail on a few other sites And they are on the same server/webhotel ( one.com) as the site I have the problem on so the PHP shouldn’t cause any problems Some of the sites are almost identical but the main difference to the site where I have the problem is the plugin “Multilanguage by BestWebSoft” This problem has sometimes caused problems that are solved with the permalinks settings action you mentioned above * Plugin Support [Julian](https://wordpress.org/support/users/juliangk/) * (@juliangk) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13408155) * Hello mikeyswede, * did you check the console and if yes, did you maybe still entounter an error? If not, would you be so kind to check anyways and let us know please? * Also, if the issue persists, could you please send us a message concerning this issue to [support@codemiq.com](https://wordpress.org/support/topic/template-editor-wont-start/support@codemiq.com?output_format=md). * Best regards Julian * [nahid1988](https://wordpress.org/support/users/nahid1988/) * (@nahid1988) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13431206) * How can I edit the body text? * Plugin Author [Hannes Etzelstorfer](https://wordpress.org/support/users/haet/) * (@haet) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13431282) * Hello [@nahid1988](https://wordpress.org/support/users/nahid1988/) The body comes from WordPress and other plugins, for example your contact form emails, password reset or your WooCommerce transactional emails. This plugin is not for sending newsletters it is just for designing existing emails. Content editing is only available for WooCommerce using our [WooCommerce email customizer extension](https://codemiq.com/en/plugins/wp-html-mail-woocommerce/). best regards, Hannes * Thread Starter [Michael Lindström](https://wordpress.org/support/users/mikeyswede/) * (@mikeyswede) * [5 years, 9 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13434662) * [@juliangk](https://wordpress.org/support/users/juliangk/) I’ve tried “everything” but the problem on the site is still there Tried several browsers and different platforms but no luck The mail I receive from the site are “working” but lacking the “design” in header, body & footer I could set up a temporary user admin account in if you want to take a look * Plugin Support [Julian](https://wordpress.org/support/users/juliangk/) * (@juliangk) * [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13462334) * [@mikeyswede](https://wordpress.org/support/users/mikeyswede/) * Hello, * an account would be very useful, however do not post the details here. Please send us a message to [support@codemiq.com](https://wordpress.org/support/topic/template-editor-wont-start/support@codemiq.com?output_format=md). * Best regards Julian * Thread Starter [Michael Lindström](https://wordpress.org/support/users/mikeyswede/) * (@mikeyswede) * [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13464119) * [@juliangk](https://wordpress.org/support/users/juliangk/) * Have created a admin roll for you and you should have an email about it * Plugin Support [Julian](https://wordpress.org/support/users/juliangk/) * (@juliangk) * [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13467326) * [@mikeyswede](https://wordpress.org/support/users/mikeyswede/) * Hello mikeyswede, * I fixed the problem. As stated above, saving the Permalink structure again fixed the issue. * I have also changed your WP URL from “http” to “https”, because it was causing errors, as you have SSL on your Domain. * Best regards Julian * Thread Starter [Michael Lindström](https://wordpress.org/support/users/mikeyswede/) * (@mikeyswede) * [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13467715) * Great But when I looked at it it was back to “normal” but this time the saving the Permalink structure again trick worked for me I did try this solution several times prior but it didn’t work BUT Nothing I do shows up as being saved??? And thanks for the https – thought I already did it - This reply was modified 5 years, 8 months ago by [Michael Lindström](https://wordpress.org/support/users/mikeyswede/). * Plugin Support [Julian](https://wordpress.org/support/users/juliangk/) * (@juliangk) * [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13467822) * [@mikeyswede](https://wordpress.org/support/users/mikeyswede/) * I will have a nother look at it. * Best regards Julian * Plugin Support [Julian](https://wordpress.org/support/users/juliangk/) * (@juliangk) * [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13467903) * [@mikeyswede](https://wordpress.org/support/users/mikeyswede/) * could you create a test system and deactivate all other plugins one by one and try again. I think it’s probably a conflict. * Best regards * Thread Starter [Michael Lindström](https://wordpress.org/support/users/mikeyswede/) * (@mikeyswede) * [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/#post-13470220) * As I stated above “Some of the sites are almost identical but the main difference to the site where I have the problem is the plugin “Multilanguage by BestWebSoft”” I deactivated this plugin and it solved the issue Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/template-editor-wont-start/page/2/?output_format=md) [→](https://wordpress.org/support/topic/template-editor-wont-start/page/2/?output_format=md) The topic ‘Template editor won’t start’ is closed to new replies. * ![](https://ps.w.org/wp-html-mail/assets/icon-256x256.png?rev=1730334) * [Email Template Designer - WP HTML Mail](https://wordpress.org/plugins/wp-html-mail/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-html-mail/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-html-mail/) * [Active Topics](https://wordpress.org/support/plugin/wp-html-mail/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-html-mail/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-html-mail/reviews/) * 16 replies * 4 participants * Last reply from: [Julian](https://wordpress.org/support/users/juliangk/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/template-editor-wont-start/page/2/#post-13482742) * Status: resolved