Title: Technical Difficulties
Last modified: October 1, 2019

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# Technical Difficulties

 *  [tgongaware](https://wordpress.org/support/users/tgongaware/)
 * (@tgongaware)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/technical-difficulties-7/)
 * I’m trying to update Responsive on a staging build of a site and every page of
   the site is blank. The menu looks like it needs to be edited in the child theme.
   Not sure what to make of the rest.
 * user: flywheel
    pw: wise-home
 * (This is just for front end access so you can see the issue.)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftechnical-difficulties-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Theme Author [CyberChimps](https://wordpress.org/support/users/cyberchimps/)
 * (@cyberchimps)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-11987439)
 * Hey [@tgongaware](https://wordpress.org/support/users/tgongaware/) sorry you 
   had to face this issue.
 * Can you please verify if you have updated the hooks in your child theme?
 * [https://docs.cyberchimps.com/responsive/faq](https://docs.cyberchimps.com/responsive/faq)
 * Please check this and let me know if you still face the issue.
 *  Thread Starter [tgongaware](https://wordpress.org/support/users/tgongaware/)
 * (@tgongaware)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-11987519)
 * Based on the FAQ I should be fine. None of the old hooks are in my child theme.
 *  Theme Author [CyberChimps](https://wordpress.org/support/users/cyberchimps/)
 * (@cyberchimps)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-11990805)
 * Thanks for verifying that [@tgongaware](https://wordpress.org/support/users/tgongaware/).
   Our dev team will need to check the code to assist you further. Will it be possible
   for you to raise a ticket [here](https://cyberchimps.com/contact/)?
 *  Thread Starter [tgongaware](https://wordpress.org/support/users/tgongaware/)
 * (@tgongaware)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-12010751)
 * I submitted the ticket a day or so ago. Thank you!
 *  Theme Author [CyberChimps](https://wordpress.org/support/users/cyberchimps/)
 * (@cyberchimps)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-12101973)
 * Can you please update the theme with the latest version and confirm the issue
   is fixed or not.
 *  Thread Starter [tgongaware](https://wordpress.org/support/users/tgongaware/)
 * (@tgongaware)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-12151964)
 * WordPress, the theme and plug-ins are all up-to-date.
 *  Thread Starter [tgongaware](https://wordpress.org/support/users/tgongaware/)
 * (@tgongaware)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-12202394)
 * Any thoughts on this?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Technical Difficulties’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/responsive/6.3.5/screenshot.png)
 * Responsive
 * [Support Threads](https://wordpress.org/support/theme/responsive/)
 * [Active Topics](https://wordpress.org/support/theme/responsive/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/responsive/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/responsive/reviews/)

 * 7 replies
 * 1 participant
 * Last reply from: [tgongaware](https://wordpress.org/support/users/tgongaware/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/technical-difficulties-7/#post-12202394)
 * Status: not resolved