Support » Plugins and Hacks » [Resolved] TCP ERROR Unable to get Image – Please help

[Resolved] TCP ERROR Unable to get Image – Please help

  • SebMacV


    Hi there

    I like your plug-in, but have a problem I just can’t solve. To be honest, I think the problem is with me not the plug-in as such, since every one I’ve tried that uses the TCPDF engine gives the same trouble. But (as a beginning WordPress-user) I would love your help if you have an easy fix. Problem is that PDFs generate just fine, unless there is an image in the post. Then, the following happens:

    TCPDF ERROR: [Image] Unable to get image:×784.jpeg

    (The images URL does always load in a normal browser. Because the site is being developed, the link will not work live yet, we’ve protected the directory. Could this be a problem causing images not to load?)

    I’ve googled and googled and have seen various users had related problems, but no solution yet for me. Any thoughts?
    Huge thanks,



Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Neerav Dobaria


    Hi Seb,

    that error has only two source
    1. Wrong URL for image or somehow its not accessible ( restriction may play some part here )
    2. You do no have writing permission for apache in wp post to pdf directroy ( cache directory especially inside TCPDF directory )

    I reckon one of the above is true in your case. Can you make sure please?


    Neerav, thanks for responding, you’re a gentleman!

    You helped me solve the problem, which was of my own making. Images were in fact included if they were hosted elsewhere (which I hadn’t yet tested…), so the problem was at my end. I removed all folder protection, and voila, they now do load.

    Thanks once more for taking the time – really appreciated!

    All best, Seb

    Plugin Author Neerav Dobaria


    Glad to know that you were able resolved your issue! Don’t forget to rate and review.

Viewing 3 replies - 1 through 3 (of 3 total)
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