Support » Plugin: WooCommerce Shipping & Tax » TaxJar return 0% Tax in same state

  • Resolved TamerDesigns

    (@dribgib)


    Below is the log – I use this exact setup on like 15 different sites – always works. Shop is in Little Rock – any Arkansas address (or any address for that matter) return 0% tax always.

    10-15-2020 @ 18:57:12 – Received: {“tax”:{“amount_to_collect”:0.0,”breakdown”:{“city_tax_collectable”:0.0,”city_tax_rate”:0.0,”city_taxable_amount”:0.0,”combined_tax_rate”:0.0,”county_tax_collectable”:0.0,”county_tax_rate”:0.0,”county_taxable_amount”:0.0,”line_items”:[{“city_amount”:0.0,”city_tax_rate”:0.0,”city_taxable_amount”:0.0,”combined_tax_rate”:0.0,”county_amount”:0.0,”county_tax_rate”:0.0,”county_taxable_amount”:0.0,”id”:”1247631-080c4d591b45d372a583ba3991bb1995″,”special_district_amount”:0.0,”special_district_taxable_amount”:0.0,”special_tax_rate”:0.0,”state_amount”:0.0,”state_sales_tax_rate”:0.0,”state_taxable_amount”:0.0,”tax_collectable”:0.0,”taxable_amount”:0.0}],”special_district_tax_collectable”:0.0,”special_district_taxable_amount”:0.0,”special_tax_rate”:0.0,”state_tax_collectable”:0.0,”state_tax_rate”:0.0,”state_taxable_amount”:0.0,”tax_collectable”:0.0,”taxable_amount”:0.0},”freight_taxable”:false,”has_nexus”:true,”jurisdictions”:{“city”:”LITTLE ROCK”,”country”:”US”,”county”:”PULASKI COUNTY”,”state”:”AR”},”order_total_amount”:39.9,”rate”:0.0,”shipping”:0.0,”tax_source”:”destination”,”taxable_amount”:0.0}} (WCS Tax)
    10-15-2020 @ 18:57:33 – :::: TaxJar Plugin requested :::: (WCS Tax)
    10-15-2020 @ 18:57:36 – :::: TaxJar Plugin requested :::: (WCS Tax)
    10-15-2020 @ 18:57:53 – :::: TaxJar Plugin requested :::: (WCS Tax)
    10-15-2020 @ 18:57:53 – :::: TaxJar API called :::: (WCS Tax)
    10-15-2020 @ 18:57:53 – Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”AR”,”from_zip”:”72204″,”from_city”:”Little Rock”,”from_street”:”12 Shackleford Ridge Road”,”to_country”:”US”,”to_state”:false,”to_zip”:”72204″,”to_city”:”Little Rock”,”to_street”:”12 Shackleford Ridge Road”,”shipping”:”0.00″,”plugin”:”woo”,”line_items”:[{“id”:”1247629-6a98a3742806acca014121b445a5e8b5″,”quantity”:1,”product_tax_code”:”99999″,”unit_price”:”136.5″,”discount”:”0″}]} (WCS Tax)
    10-15-2020 @ 18:57:54 – :::: TaxJar Plugin requested :::: (WCS Tax)
    10-15-2020 @ 18:57:54 – :::: TaxJar API called :::: (WCS Tax)
    10-15-2020 @ 18:57:54 – Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”AR”,”from_zip”:”72204″,”from_city”:”Little Rock”,”from_street”:”12 Shackleford Ridge Road”,”to_country”:”US”,”to_state”:”AR”,”to_zip”:”72204″,”to_city”:”Little Rock”,”to_street”:”12 Shackleford Ridge Road”,”shipping”:”0.00″,”plugin”:”woo”,”line_items”:[{“id”:”1247629-6a98a3742806acca014121b445a5e8b5″,”quantity”:1,”product_tax_code”:”99999″,”unit_price”:”136.5″,”discount”:”0″}]} (WCS Tax)
    10-15-2020 @ 18:57:55 – Received: {“tax”:{“amount_to_collect”:0.0,”breakdown”:{“city_tax_collectable”:0.0,”city_tax_rate”:0.0,”city_taxable_amount”:0.0,”combined_tax_rate”:0.0,”county_tax_collectable”:0.0,”county_tax_rate”:0.0,”county_taxable_amount”:0.0,”line_items”:[{“city_amount”:0.0,”city_tax_rate”:0.0,”city_taxable_amount”:0.0,”combined_tax_rate”:0.0,”county_amount”:0.0,”county_tax_rate”:0.0,”county_taxable_amount”:0.0,”id”:”1247629-6a98a3742806acca014121b445a5e8b5″,”special_district_amount”:0.0,”special_district_taxable_amount”:0.0,”special_tax_rate”:0.0,”state_amount”:0.0,”state_sales_tax_rate”:0.0,”state_taxable_amount”:0.0,”tax_collectable”:0.0,”taxable_amount”:0.0}],”special_district_tax_collectable”:0.0,”special_district_taxable_amount”:0.0,”special_tax_rate”:0.0,”state_tax_collectable”:0.0,”state_tax_rate”:0.0,”state_taxable_amount”:0.0,”tax_collectable”:0.0,”taxable_amount”:0.0},”freight_taxable”:false,”has_nexus”:true,”jurisdictions”:{“city”:”LITTLE ROCK”,”country”:”US”,”county”:”PULASKI COUNTY”,”state”:”AR”},”order_total_amount”:136.5,”rate”:0.0,”shipping”:0.0,”tax_source”:”destination”,”taxable_amount”:0.0}} (WCS Tax)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter TamerDesigns

    (@dribgib)

    It could be something with my Distance Rate Plugin https://woocommerce.com/products/woocommerce-distance-rate-shipping/

    Not sure what the issue is.

    Thread Starter TamerDesigns

    (@dribgib)

    Nope, not that – disabled all plugins except for Shipping & Tax and WooCommerce – still occurring.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Sorry for the delay in replying to this.

    It looks like either the products you are selling on the site are not taxable products in AR (perhaps food products, or something similar), or the products are set to not be taxable.

    The key to why I am saying those are likely is that in the logs above, it says that the taxable amounts are 0.00 for the entire order.

    Do either of those sound like it could be the issue? I would double check both those things.

    Hopefully that helps! Have a great one!

    Plugin Support Joey – a11n

    (@jricketts4)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 4 replies - 1 through 4 (of 4 total)
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