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[resolved] Taxes not saving (6 posts)

  1. briegger
    Member
    Posted 1 year ago #

    Hello,

    I'm trying to get my taxes saved and it says settings saved but then when I go back it, there's nothing there. The tax area is empty. I've tried doing a couple of test purchases too and it's not calculating in there either.

    Please help!

    http://spitnshinecleaner.com/

    http://wordpress.org/plugins/wp-e-commerce/

  2. jason.crundwell
    Member
    Posted 1 year ago #

    I'll second briegger's post.

    I've tried selecting tax for our specific region that requires us to charge tax in our store. The settings so not save when clicking save.

    ilovelipgarb.com

    http://wordpress.org/plugins/wp-e-commerce/

  3. briegger
    Member
    Posted 1 year ago #

    So, for some reason the taxes are saving now but it's calculating on the entire order. In the product itself, I've checked the box that says that it's not taxable but it's still calculating tax on it? Please help!

  4. Dan Milward
    Member
    Plugin Contributor

    Posted 1 year ago #

    Hi @briegger & Jason C

    Thanks for posting this issue.

    I can't help resolve this issue here via the wordpress.org forums so can you please post this issue to our github account where our development team are more likely to see this. Or if you want personal assistance urgently can you please file a support request via our website :)

    https://github.com/wp-e-commerce/WP-e-Commerce/issues?state=open

  5. briegger
    Member
    Posted 1 year ago #

    Thank you Dan! I've posted on github. I really hope we can come to some resolution on this.

    Have a great day :)

    Beth

  6. briegger
    Member
    Posted 1 year ago #

    Hi Dan,
    I posted on GitHub a week ago and I've heard nothing. Any advice on what to do next? I'd really like to get this accomplished.

    Thanks,

    Beth

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