Taxes not calculating based on customer address
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No matter what settings we use, taxes seem to be based on the shop address (Ontario).
- Prices entered exclusive of tax
- Calculate tax based on: Customer billing address
- Display prices during cart and checkout: Excluding tax
- Display tax totals: Itemized
- Standard rates are set up correctly (I have triple and quadruple checked this and this is not my first store setup – no problems with other stores I have set up)
- All other plugins have been turned off to check for conflicts
- We have customized our checkout page but the same results show on the default checkout page which can be viewed here >> https://oliverprojects.ca/bears/000-default-checkout-page/
- I have cleared tax rates and transients on the WooCommerce Status >> Tools page.
- All plugins and WordPress are up to date. WooCommerce database is up to date.
Ontario has GST of 13%, British Columbia (BC) has GST of 5%, Nova Scotia (NS) has HST of 14%. USA addresses have a tax rate of 0%. However, no matter what address is used, tax is always displayed as GST of 13%. If I enter an American address, taxes still display as GST of 13%.
The page I need help with: [log in to see the link]
Viewing 8 replies - 1 through 8 (of 8 total)
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Here is the link to the status report: https://gist.github.com/TwoGunRosie/909930beee95be1313f7a3499d7bb678
And here is my tax rates setup: https://pasteboard.co/ciewsBSsG7R0.jpg
Here is the screenshot of the tax options:
Viewing 8 replies - 1 through 8 (of 8 total)
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