Taxes not calculating

  • Resolved HostMAX

    (@hostmax)


    7 years, 10 months ago

    I’m having a problem with woocommerce and tax calculation.

    I’ve setup the Canadian Taxes during the setup process of Woocommerce.

    I’ve noticed that customers using a french keyboard layout aren’t being charged tax.

    Example users who checkout in the Province Quebec (note no accent on the e) are charged the correct tax.

    Those whom checkout with Québec (note the accent on the e) aren’t charged tax.

    Is there a way to ensure no matter what way the province is entered the appropriate tax is entered?

    https://wordpress.org/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    7 years, 10 months ago

    Province is a dropdown, so how come your checkout allows text entry?

    Thread Starter HostMAX

    (@hostmax)

    7 years, 10 months ago

    I was wondering how users were entering things as well outside of the dropdown.

    I figured it out, was an issue with paypal express checkout plugin I was using. It was sending the province back in a different format.

    Not a woocommerce issue that I can see, sorry for the bother. Thanks for the quick reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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