Taxes not being applied – why not?! | WordPress.org

illumadrive
(@illumadrive)

5 years, 2 months ago

Hi! I’m using Event Calendar/Event Tickets plugin for my Paypal. However, tax is NOT being applied as it should when a customer goes to pay. When you add one ticket and go to Buy Now, that checkout process does NOT add tax.

I set up all the Canadian provincial tax % on the settings and it all looks fine from the Paypal end, but why aren’t they being applied to this item?

PLEASE AND THANKS!

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter illumadrive
(@illumadrive)

5 years, 2 months ago

Please help, thanks! Running out of time to solve this!

Plugin Author Scott Paterson
(@scottpaterson)

5 years, 2 months ago

Hi @illumadrive,

It may have something to do with your PayPal account type, please try creating a tax profile on PayPal: https://wpplugin.org/documentation/how-do-i-create-tax-profiles/

Thread Starter illumadrive
(@illumadrive)

5 years, 2 months ago

Thank you, but I have already done this step and adding all the Canadian provinces. When I go to test, it won’t apply when using the Event Tickets plugin method. It seems to add it otherwise. Thoughts??

Plugin Author Scott Paterson
(@scottpaterson)

5 years, 2 months ago

Are you testing on Sandbox mode but setting up the tax profile on your live account?

If you want to test tax profiles in test sandbox mode, then you also have to create the tax profile on your sellers sandbox account.

Thread Starter illumadrive
(@illumadrive)

5 years, 2 months ago

No, I’m testing live. Tax account set up on live account. If you simply go to this page and add 1 item to your cart, then go to proceed to pay, you will notice that no tax is being added (either logged in or not).
You can try it here: https://illumadrive.com/event/cense-training-apr-24-2019/

Viewing 5 replies - 1 through 5 (of 5 total)

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In: Plugins
5 replies
2 participants
Last reply from: illumadrive
Last activity: 5 years, 2 months ago
Status: not resolved