• Resolved peter09m

    (@peter09m)


    Hi to everyone!

    I’d like to ask for help with two issues:
    1. For a client of mine, I make a website that sells a one-time subscription service. For the purposes of domestic tax law, all customers from EU countries have to pay with their own tax rate, based on their country. To do this, I imported an EU VAT .CSV file that can be downloaded from the Woocommerce site, and for people outside the EU, I have to calculate the tax rate in my country’s tax rate, which is 27%. I would like to ask help to set this up.

    2. The second problem occurs when calculating the tax on the price of the service on the checkout page. I first created the checkout page with the Elementor Checkout widget, but the problem is the same if I use the Woocommerce checkout shortcode on the page. For the tests, I used the Calculate tax based on: Customer billing Address option in the woocommerce tax setup and I created a 10€ value standard product. For the first test, I entered my own country (HU) where 27% VAT, but after entering the required data, the system only calculates 21.3% VAT, so after deducting the VAT from the €10 package, €7.87 remains instead of €7.30. Unfortunately, the system calculates the same amount of VAT after entering all EU and non-EU countries, and occasionally deducts 33 cents from the € 10 product price. I tried all the usual routines, turning plugins on and off, switching templates, clearing the cache but unfortunately they didn’t help either. I also tried the free WooCommerce Shipping & Tax plugin offered by woocommerce on the site, but this plugin calculates 0% VAT in all cases.

    A test product is available at betpardis.com/shop

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @peter09m,

    Thank you for getting in touch!

    I would like to ask help to set this up.

    For setting up taxes and tax rates you may want to follow the instructions in this guide:

    https://woocommerce.com/document/setting-up-taxes-in-woocommerce/

    If there are any questions do let us know.

    A test product is available at betpardis.com/shop

    I visited your shop and tested this product. Its current price is €7.87 (ex. VAT) and €2.12 (27% VAT) was added on checkout for Hungary. It seems that all is working now, can you confirm?

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved. Hopefully, you were able to come up with a solution.

    Please feel free to open a new thread if you have any further questions.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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