Support » Plugin: WooCommerce » Tax not charged on Shipping

  • I’m having a problem with tax not being charged on shipping charges.

    My site: http://www.waterionizer.org/canada/

    Tax calculations are working perfectly for the products in my store, just not on shipping.

    yes, I have “shipping” checked on all my tax rates under “Standard” Tax Rates

    I have done quite a bit of searching and have found that the wp_woocommerce_tax_rates table is correct in my database, but the wp_woocommerce_tax_rate_locations table is empty… it seems that this table should have data in it?

    Here’s the system status report… thanks for your help!

    Jon

    
    ### WordPress Environment ###
    
    Home URL: http://www.waterionizer.org/canada
    Site URL: http://www.waterionizer.org/canada
    WC Version: 2.6.14
    Log Directory Writable: ✔
    WP Version: 4.7.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.52.1
    OpenSSL/1.0.2j
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.28
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.14
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Active Plugins (30) ###
    
    Autoptimize: by Frank Goossens (futtta) – 2.1.0
    Canada Post Shipping For WooCommerce Premium: by NoSitesLeft – 200.0.0
    Code Snippets: by Shea Bunge – 2.8.0
    Column Shortcodes: by Codepress – 0.6.9
    Contact Form 7: by Takayuki Miyoshi – 4.6.1
    Disable XML-RPC: by Philip Erb – 1.0.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.5.1
    PayPal Express Checkout for WooCommerce: by wpgateways – 1.1.9
    Flamingo: by Takayuki Miyoshi – 1.5
    GeoIP Detection: by Yellow Tree (Benjamin Pick) – 2.6.0
    .html after URL: by Aftab Muni – 1.0
    Lazy Load XT: by Davo Hynds – 0.5.3
    reCAPTCHA in WP comments form: by Joan Miquel Viadé – 0.0.9.0.2
    Redirection: by John Godley – 2.5
    Remove WordPress Overhead: by Omnisite – 1.1.0
    SG Optimizer: by SiteGround – 3.0.5
    Simple Sitemap: by David Gwyer – 1.87
    Tracking Code Manager: by IntellyWP – 1.11.1
    UPS (BASIC) WooCommerce Shipping: by WooForce – 1.1.8
    WooCommerce Display Currency Code in Currency Symbol: by Patrick Rauland – 1.0
    WooCommerce Beanstream Gateway: by WooThemes / SkyVerge – 1.10.1
    WooCommerce PayPal Express Checkout Gateway: by Automattic – 1.1.2
    WooCommerce AdWords Conversion Tracking: by Wolf+Bär GmbH – 1.3.5
    WooCommerce Perfect SEO Url: by Perfect SEO Url – 2.6.7
    WooCommerce: by WooThemes – 2.6.14
    WooCommerce Helper: by WooCommerce – 1.7.2
    Wordfence Security: by Wordfence – 6.3.1
    Yoast SEO: by Team Yoast – 4.2.1
    WP Database Backup: by Prashant Walke – 4.3.7
    WP Smush: by WPMU DEV – 2.5.3
    
    ### Settings ###
    
    Force SSL: ✔
    Currency: CAD (CAD $)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #4 - /products.html
    Cart: #5 - /cart.html
    Checkout: #6 - /checkout.html
    My Account: #7 - /my-account.html
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Best Water Child Theme
    Version: 1.0.0
    Author URL: http://untiltheysmile.com
    Child Theme: ✔
    Parent Theme Name: TheShop
    Parent Theme Version: 1.07
    Parent Theme Author URL: http://athemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: TheShop-ChildTheme - Canada/woocommerce/emails/admin-new-order.php
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK

    (@riaanknoetze)

    Automattic Happiness Engineer

    Is this for all shipping methods or just the UPS ones (assuming you have more than just UPS set up here)? If it’s just for UPS, you’d need to check with the developers of UPS (BASIC) WooCommerce Shipping for more support on this.

    Thanks, it looks like you are correct and the tax is not being charged only on Canada post shipping option which I purchased a plugin to handle.

Viewing 2 replies - 1 through 2 (of 2 total)
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