Support » Plugin: The Events Calendar » Tax not being added

  • Hi! I am finding that tax is NOT being added to the transaction through paypal (Event Tickets) as it should be. I set up Paypal with all the taxes for all Canadian Provinces and they are active. I wonder if it has to do with the set price in the Event Tickets plugin? Thanks for your help!

    The page I need help with: [log in to see the link]

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  • Hey there,

    Thanks for reaching out 😄

    Sorry for the wait! We’ve been experiencing a high volume of support requests.

    The e-commerce functionality is pretty limited with the free version of Event Tickets. I don’t think that our free version offers any kind of functionality for taxes — that feature would be coming from PayPal.

    You may need to add something to your template to tell PayPal to collect these taxes upon payment. Our Themer’s Guide can help you crack open these files.

    Take care,
    Ed 🤟

    Thread Starter illumadrive

    (@illumadrive)

    Hi and thanks for the reply.
    Can you confirm if the paid version of Event Tickets would include a taxes function? Currently, even PayPal isn’t applying it when using the Event Tickets functionality.

Viewing 2 replies - 1 through 2 (of 2 total)
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