• Resolved donantier

    (@donantier)


    Hello!
    I want to explain briefly what I need my shop to do: I want to include a charge inside the shipment, in particular I want to include the cost of the box, I did all this by adding the cost to the shipment type. But when the customer buys 2 or more items, this solution does not add the “extra” cost of the box, I mean, the extra cost is 2 € per box if the customer buys 1 item adds the extra cost (add the 2 €), but if the customer buys 2 items only adds the 2 € of the extra cost but I want to add the extra cost of each item, that’s why I looked for a solution and I found it with the plugin: Innozilla Per Product Shipping WooCommerce and with the extension: WooCommerce Shipping Per Product, these 2 solutions do add this extra cost in case the customer buys more than 2 items. When applying this solution I detected a problem, which does not add the corresponding shipping tax, but this did not happen when adding the extra cost to the shipping class. Someone who can help me.
    By the way I have 2 websites: https://mardeespecias.com/ this is the official one and I have: https://mardeespeciaspruebas.xyz/ this is a mirror where I do all the tests before implementing them on the official website. On the official site it does not calculate the shipping tax in the extra cost but on the mirror site, it does calculate it correctly.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @donantier

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    By any chance, are you referring to the premium plugin, Per Product Shipping here?

    If so and you have a valid subscription with us, can you please open a support request for us to investigate further about your issue.

    If you’re unsure, please share your System Status Report under WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thanks!

    Thread Starter donantier

    (@donantier)

    Hello!!!

    *By any chance, are you referring to the premium plugin, Per Product Shipping here? Yes and NO, Yes, because I have encountered this problem due to the malfunctioning of the tax calculation in this plugin.
    *If so and you have a valid subscription with us, can you please open a support request for us to investigate further about your issue. I use a GPL to test the plugin, i am already in contact with them…

    here my system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://mardeespecias.com
    Site address (URL): https://mardeespecias.com
    WC Version: 7.1.1
    REST API Version: ✔ 7.1.1
    WC Blocks Version: ✔ 8.7.6
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 8.0.24
    PHP Post Max Size: 2 GB
    PHP Time Limit: 120
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.12-MariaDB-cll-lve
    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 7.1.1
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 30.51MB
    Tamaño de los datos de la base de datos: 22.36MB
    Tamaño del índice de la base de datos: 8.15MB
    wp_woocommerce_sessions: Datos: 1.52MB + Índice: 0.02MB + Motor InnoDB
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    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (37) ###
    
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    Newest: 2022-12-08 12:32:24 +0100
    
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    ### Status report information ###
    
    Generated at: 2022-12-08 13:06:23 +01:00
    
    Plugin Support anastas10s (woo-hc)

    (@anastas10s)

    Hi there @donantier 👋

    By the way I have 2 websites: https://mardeespecias.com/ this is the official one and I have: https://mardeespeciaspruebas.xyz/ this is a mirror where I do all the tests before implementing them on the official website. On the official site it does not calculate the shipping tax in the extra cost but on the mirror site, it does calculate it correctly.

    Thanks for reaching out. Happy to help you with this!

    I am checking the site at https://mardeespeciaspruebas.xyz/, and I see the same calculations at the checkout page as in the one at https://mardeespecias.com/. Screenshots linked here, for reference: 1 & 2.

    Furthermore, thank you for sharing the site’s System Status Report (SSR). It verifies that the store has the latest version of the Per Product Shipping plugin active; version 2.4.0.

    I use a GPL to test the plugin, i am already in contact with them…

    Just to clarify, you have already opened a ticket via WooCommerce.com > My Account > Support. Correct?

    If otherwise, kindly feel free to do so.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there. Thank you. 🙂

    Thread Starter donantier

    (@donantier)

    Hello!!
    *”I am checking the site at https://mardeespeciaspruebas.xyz/, and I see the same calculations at the checkout page as in the one at https://mardeespecias.com/. Screenshots linked here, for reference: 1 & 2.” MY ANSWER: Yes, the 2 webs right now do what I wanted, but just to clarify, https://mardeespeciaspruebas.xyz/ does it through the plugin/extension Per Product Shipping and the web https://mardeespecias.com/ does it through the shipping class option (putting in the shipping class price: “Cost i want to add”*[qty]). Having said all this we still don’t know why in https://mardeespeciaspruebas.xyz/ the plugin/extension works correctly and in my website https://mardeespecias.com/ it doesn’t work correctly with the plugin (it doesn’t add the taxes).
    About “Just to clarify, you have already opened a ticket via WooCommerce.com > My Account > Support. Correct?” MY ANSWER: Yes, I opened a ticket indicating that I needed help “BEFORE BUYING” as I was using a free version (GPL), the answer from the woocommerce guys was: that they could not go deeper into the error as I had not purchased the plugin/extension.

    Conclusion i used this solution in my real website: https://snipboard.io/s36abe.jpg

    Thank you very much for all the help. In case someone need more info please let me know and i can send more screenshoots.

    Best regards

    • This reply was modified 1 year, 7 months ago by donantier.

    Hi @donantier

    Having said all this we still don’t know why in https://mardeespeciaspruebas.xyz/ the plugin/extension works correctly and in my website https://mardeespecias.com/ it doesn’t work correctly with the plugin (it doesn’t add the taxes).

    Can you please share the System Status Report of https://mardeespeciaspruebas.xyz/ as well?

    You can find it under WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Additionally, just to confirm that the premium plugin, Per Product Shipping is installed on https://mardeespecias.com/ (I can see it as well based on your SSR above WooCommerce Shipping Per Product v2: por WooCommerce – 2.4.0), however, it is not working properly, is that correct?

    Can you please share with us a clear screenshot of the error you encountered so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.

    Yes, I opened a ticket indicating that I needed help “BEFORE BUYING” as I was using a free version (GPL)

    Can you please share with us a screenshot of the GPL you are using here?

    Looking forward to your reply.

    Thread Starter donantier

    (@donantier)

    Hello!!

    *”Can you please share the System Status Report of https://mardeespeciaspruebas.xyz/ as well?”:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://mardeespeciaspruebas.xyz
    Site address (URL): https://mardeespeciaspruebas.xyz
    WC Version: 7.1.0
    REST API Version: ✔ 7.1.0
    WC Blocks Version: ✔ 8.7.5
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 8.0.24
    PHP Post Max Size: 2 GB
    PHP Time Limit: 120
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.12-MariaDB-cll-lve
    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.0.1
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 41.00MB
    Tamaño de los datos de la base de datos: 29.78MB
    Tamaño del índice de la base de datos: 11.22MB
    wp_woocommerce_sessions: Datos: 1.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_order_itemmeta: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_woocommerce_shipping_zone_locations: Datos: 0.08MB + Índice: 0.09MB + Motor InnoDB
    wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_actions: Datos: 0.23MB + Índice: 0.23MB + Motor InnoDB
    wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_logs: Datos: 0.20MB + Índice: 0.17MB + Motor InnoDB
    wp_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_aioseo_cache: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_aioseo_notifications: Datos: 0.03MB + Índice: 0.06MB + Motor InnoDB
    wp_aioseo_posts: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_cartflows_ca_cart_abandonment: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_cartflows_ca_email_history: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_cartflows_ca_email_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_cartflows_ca_email_templates_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_comments: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_csp3_subscribers: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_e_events: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_huge_itslider_images: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_huge_itslider_params: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_huge_itslider_sliders: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_inbound_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_innozilla_per_product_shipping_rules_woo: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_litespeed_img_optm: Datos: 0.19MB + Índice: 0.11MB + Motor InnoDB
    wp_litespeed_img_optming: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_litespeed_url: Datos: 0.08MB + Índice: 0.08MB + Motor InnoDB
    wp_litespeed_url_file: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
    wp_ngg_album: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_ngg_gallery: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_ngg_pictures: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_nx_entries: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_nx_posts: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_nx_stats: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_options: Datos: 4.52MB + Índice: 0.17MB + Motor InnoDB
    wp_pbs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_postmeta: Datos: 12.52MB + Índice: 3.03MB + Motor InnoDB
    wp_posts: Datos: 1.52MB + Índice: 0.13MB + Motor InnoDB
    wp_pum_subscribers: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_smush_dir_images: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_snippets: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_termmeta: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
    wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_term_relationships: Datos: 0.08MB + Índice: 0.05MB + Motor InnoDB
    wp_term_taxonomy: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
    wp_tm_taskmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_tm_tasks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_trp_dictionary_es_es_en_gb: Datos: 1.52MB + Índice: 0.67MB + Motor InnoDB
    wp_trp_dictionary_es_es_en_us: Datos: 0.25MB + Índice: 0.22MB + Motor InnoDB
    wp_trp_gettext_en_gb: Datos: 1.52MB + Índice: 1.88MB + Motor InnoDB
    wp_trp_gettext_en_us: Datos: 0.28MB + Índice: 0.31MB + Motor InnoDB
    wp_trp_gettext_es_es: Datos: 1.52MB + Índice: 0.67MB + Motor InnoDB
    wp_trp_original_meta: Datos: 0.14MB + Índice: 0.22MB + Motor InnoDB
    wp_trp_original_strings: Datos: 1.52MB + Índice: 0.31MB + Motor InnoDB
    wp_um_metadata: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_usermeta: Datos: 0.11MB + Índice: 0.06MB + Motor InnoDB
    wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_mnm_child_items: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_bundle_lookup: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
    wp_wc_order_composite_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_product_attributes_lookup: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wdp_orders: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wdp_order_items: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_wdp_persistent_rules_cache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wdp_rules: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wdr_order_discounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wdr_order_item_discounts: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wdr_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_woocommerce_bundled_itemmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_bundled_items: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_per_product_shipping_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpgmza: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpgmza_categories: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpgmza_category_maps: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpgmza_maps: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpgmza_polygon: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpgmza_polylines: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpmm_subscribers: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_yoast_indexable: Datos: 0.42MB + Índice: 0.33MB + Motor InnoDB
    wp_yoast_indexable_hierarchy: Datos: 0.05MB + Índice: 0.05MB + Motor InnoDB
    wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_yoast_seo_links: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
    wp_yoast_seo_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 2
    acf-field-group: 1
    attachment: 242
    awdp_pt_rules: 1
    custom_css: 2
    custom_type: 1
    elementor_library: 4
    landing-page: 1
    language_switcher: 4
    mc4wp-form: 1
    ml-slider: 4
    nav_menu_item: 34
    ni-order-status: 1
    oceanwp_library: 14
    oembed_cache: 3
    page: 20
    pestania: 1
    polylang_mo: 3
    popup: 1
    popup_theme: 8
    portfolio: 29
    post: 1
    product: 70
    product_variation: 73
    revision: 62
    seedprod: 2
    shop_coupon: 19
    shop_order: 14
    um_directory: 1
    um_form: 3
    wcb: 11
    wpc_product_badge: 5
    wp_global_styles: 1
    wp_short_usu: 1
    yith-wcbm-badge: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (32) ###
    
    Polylang: por WP SYNTEX – 3.3
    Ocean Extra: por OceanWP – 2.0.6
    Akismet Anti-Spam: por Automattic – 5.0.2
    Protección de datos del RGPD: por ClickDatos – 3.1.0
    Code Snippets: por Code Snippets Pro – 3.2.2
    Polylang Connect para Elementor: por Creame – 2.3.3
    Decorator - Personalizador de correo electrónico de WooCommerce: por WebToffee – 1.2.2
    Elementor: por Elementor.com – 3.8.1
    LiteSpeed Cache: por LiteSpeed Technologies – 5.3
    Ni WooCommerce Custom Order Status: por anzia – 2.0.6
    Gestor de pestañas de cuenta: por Enrique J. Ros – 2.6.0
    Product GTIN (EAN, UPC, ISBN) for WooCommerce: por Emanuela Castorina – 1.1.1
    Redsys WooCommerce: por Redsys – 3.3.0
    woo-inquire-us-and-disable-add-to-cart-button: por themelocation – 1.4.3
    Advanced Editor Tools (previously TinyMCE Advanced): por Automattic – 5.6.0
    User Roles and Capabilities: por mahabub – 1.2.6
    WC - APG Campo NIF/CIF/NIE: por Art Project Group – 1.7.4
    Woo Discount Rules: por Flycart – 2.5.2
    WPC Product Bundles for WooCommerce (Premium): por WPClever – 6.3.3
    Variation Swatches for WooCommerce: por Emran Ahmed – 2.0.13
    WooCommerce Mix and Match Products: por Kathy Darling – 2.1.0
    WooCommerce Product Dependencies: por SomewhereWarm – 1.2.7
    WooCommerce Shipping Per Product v2: por WooCommerce – 2.4.0
    WooCommerce Table Rate Shipping: por Bolder Elements – 4.2.1
    WooCommerce: por Automattic – 7.1.0 (la actualización a la versión 7.2.0 está disponible)
    WordPress Importer: por wordpressdotorg – 0.8
    LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: por Themeisle – 2.6.1
    Shortcodes de Usuarios: por Enrique J. Ros – 1.2.0
    Smush: por WPMU DEV – 3.12.4
    WPC Badge Management for WooCommerce: por WPClever – 2.1.0
    WPC Composite Products for WooCommerce: por WPClever – 5.4.4
    WPC Coupon Listing for WooCommerce: por WPClever – 1.1.0
    
    ### Inactive Plugins (23) ###
    
    Age Gate: por Phil Baker – 3.0.12
    Innozilla Per Product Shipping WooCommerce: por Innozilla – 1.0.4
    Notification for WooCommerce: por Andy Ha (villatheme.com) – 1.2.10
    PixelYourSite: por PixelYourSite – 9.2.2
    Product Feed PRO for WooCommerce: por AdTribes.io – 12.0.4
    Ship Per Product: por CedCommerce – 2.1.0
    Site Kit by Google: por Google – 1.88.0
    Social Chat: por QuadLayers – 6.2.2
    Thank You Page Customizer for WooCommerce: por VillaTheme – 1.0.12
    Tracking Code Manager: por Data443 – 2.0.15
    TranslatePress - Multilingual: por Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.4.2
    
    WooCommerce Admin: por WooCommerce – 3.3.2
    WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.20
    WooCommerce Composite Products: por WooCommerce – 8.5.1
    WooCommerce Coupon Box Premium: por VillaTheme – 2.0.4.8
    WooCommerce Stripe Gateway: por WooCommerce – 7.0.1
    WPC Countdown Timer for WooCommerce: por WPClever – 2.4.6
    WPC Price by User Role for WooCommerce: por WPClever – 1.2.0
    WPC Smart Notification for WooCommerce: por WPClever – 2.2.0
    WPC Variations Table for WooCommerce: por WPClever – 3.3.1
    WPC Variation Swatches for WooCommerce: por WPClever – 2.2.0
    YITH WooCommerce Badge Management: por YITH – 2.11.0
    Yoast SEO: por Team Yoast – 19.11
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    composite (composite)
    external (external)
    grouped (grouped)
    mix and match (mix-and-match)
    simple (simple)
    variable (variable)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Base de la tienda: #1375 - /tienda/
    Carrito: #1376 - /carrito/
    Finalizar compra: #1377 - /finalizar-compra/
    Mi cuenta: #1378 - /mi-cuenta/
    Términos y condiciones: #1679 - /politica-de-devoluciones-y-derecho-de-desistimiento/
    
    ### Theme ###
    
    Name: OceanWP Child
    Version: 1.8.2.1585838860
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: OceanWP
    Parent Theme Version: 3.3.6
    Parent Theme Author URL: https://oceanwp.org/about-oceanwp/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    oceanwp-child/woocommerce/emails/customer-processing-order.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/title.php
    
    ### Mix and Match Products ###
    
    Version: 2.1.0
    Database Version: 2.1.0
    Template Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-12-15 20:59:12 +01:00
    Options: ✔
    Notes: 25
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Completo: 95
    Oldest: 2022-11-15 00:12:01 +0100
    Newest: 2022-12-15 08:59:31 +0100
    
    Fallida: 25
    Oldest: 2022-01-15 20:22:03 +0100
    Newest: 2022-01-18 21:32:51 +0100
    
    Pendiente: 2
    Oldest: 2022-12-16 04:07:39 +0100
    Newest: 2022-12-16 04:07:39 +0100
    
    ### Status report information ###
    
    Generated at: 2022-12-15 08:59:40 +01:00
    
    Thread Starter donantier

    (@donantier)

    Hello Again!

    *Additionally, just to confirm that the premium plugin, Per Product Shipping is installed on https://mardeespecias.com/ (I can see it as well based on your SSR above WooCommerce Shipping Per Product v2: por WooCommerce – 2.4.0), however, it is not working properly, is that correct? MY ANSWER: NO right now the premium plugin, Per Product Shipping is NOT installed on https://mardeespecias.com/ becuase i FOUND a solution with out the plugin, here my actual status report of https://mardeespecias.com/

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://mardeespecias.com
    Site address (URL): https://mardeespecias.com
    WC Version: 7.1.1
    REST API Version: ✔ 7.1.1
    WC Blocks Version: ✔ 8.7.6
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 8.0.24
    PHP Post Max Size: 2 GB
    PHP Time Limit: 120
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.12-MariaDB-cll-lve
    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 7.1.1
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 36.13MB
    Tamaño de los datos de la base de datos: 27.79MB
    Tamaño del índice de la base de datos: 8.34MB
    wp_woocommerce_sessions: Datos: 2.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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    ### Active Plugins (36) ###
    
    Ocean Extra: por OceanWP – 2.0.6
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    Thread Starter donantier

    (@donantier)

    Hello!!

    *Can you please share with us a clear screenshot of the error you encountered so that we could address you more effectively?: MY ANSWER: YES, I had to instal plugin again to make the screeshot but maybe this can help others. I have some products that I want to add 2€ in shipping ok??? so I config the plugin in this way: https://snipboard.io/mgW8MH.jpg and I get this when i buy: https://snipboard.io/yHaMTo.jpg as you can see the shiiping cost is 6.37 tax included, but this is wrong i explain math: shipping cost is 3.61, “extra cost” 2€, and tax apllied is 21% (this are de data). The plugin does: 3.61*1.21 (tax)= 4,37+2= 6.37.
    Now with out plugin, using the shipping class, config of the shipping class: https://snipboard.io/VOznQP.jpg here you can see i add 2€ to the shipping class, so i buy again same product and i get this: https://snipboard.io/04e1pL.jpg here you can se the shiping cost is 6.79 tax included. Using the same data: shipping cost is 3.61, “extra cost” 2€, and tax aplied is 21% the mathe is: 3.61+2= 5.61*1.21(tax) = 6.79€ tax included and this is CORRECT.
    I HOPE I EXPLAIN CORRECTLY.

    • This reply was modified 1 year, 7 months ago by donantier.

    Hi,

    Thanks for your message. If I understood correctly, the taxes are not applied to the extra boxes properly. I can see some plugins related to this configuration:

    <br>Packlink PRO Shipping: por Packlink Shipping SL – 3.2.12<br>WooCommerce Shipping Per Product v2: por WooCommerce – 2.4.0<br>WooCommerce Table Rate Shipping: por Bolder Elements – 4.2.1<br>Innozilla Per Product Shipping WooCommerce<br>

    Kindly note, if the Per Product shipping extension was not bought via WooCommerce, our team is unable to provide support per our support policy, I’m afraid.

    I was checking the screenshots provided, and it looks this configuration is made via the plugin:

    Packlink PRO Shipping: por Packlink Shipping SL – 3.2.12

    Please note that third party plugins are out of the scope of support in this forum. My recommendation is to reach out to their plugin support for further assistance, if you have any questions after that, let us know.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Tax not applied on shipping’ is closed to new replies.