Support » Plugin: Checkout Field Editor (Checkout Manager) for WooCommerce » Tax-ID Field from WC Germanized not shown

  • Resolved msfromg

    (@msfromg)


    Hello-

    thanks for your great plugin.

    We have the issue that the conditional field ‘Tax-ID’ from the plugin Woocommerce Germanized Pro is not shown in your field list (and not on frontend either). When I deactivate your plugin, it is shown in frontend.

    I tested in a clean install and there it was shown in your field list. So I think, this could be because WC Germanized was installed after the activation of your plugin and that’s why it is not detected. Could that be the case? How could we “re-detect” any new fields? I tried activating and deactivating your plugin, but that did not help.

    Thanks in advance, Marcel

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter msfromg

    (@msfromg)

    Hello-

    ok, thanks for that offer. I just raised a ticket there.

    Best regards, Marcel

    Thread Starter msfromg

    (@msfromg)

    … as an amendment – your support helped me and solved the issue. I think this is remarkable for using a free plugin. You are outstanding!

    For others facing the same issue: Creating a new field with the same field name as the field coming from the other plugin (billing_vat_id in this case) solved it. The field was recognized.

    Thank you again!

    Plugin Author ThemeHigh

    (@themehigh)

    We are glad to hear that your issue is resolved 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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