Support » Plugin: Simple Sales Tax » Tax exemption not working

  • Resolved Foxylearning

    (@foxylearning)


    The exemption settings for this plugin are not working (using WooCommerce 4.0.1 and Astra theme). I need to allow customers to indicate that they are tax exempt on the checkout form, so I enabled tax exemptions in the plugin settings and set “Restrict to User Roles” to no. Now a “tax exempt?” checkbox appears on checkout, by checking it does not seem to have any effect. The order summary on the checkout page still shows sales tax being applied.

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  • Thread Starter Foxylearning

    (@foxylearning)

    Never mind, it does seem to be working correctly. A theme issue was preventing me from seeing the exemption certificate table once the exempt box is checked. Once a certificate is created, the tax is adjusted accordingly.

    Plugin Author Brett Porcelli

    (@bporcelli)

    My apologies for the delayed response. I’m glad to hear this is working!

Viewing 2 replies - 1 through 2 (of 2 total)
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