Tax calculated incorrectly

  • Resolved lange20

    (@lange20)


    3 years, 3 months ago

    Hello,
    tax which should be automatically calculating at 15% during checkout (on website the total price is shown including tax with an itemized breakdown during checkout) is showing at some arbitrary calculation even though settings is set up to 15%. the calcualtion keeps changing with each order. i have no idea what is causing this. cant see where the problem is. help please

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Senff – a11n

    (@senff)

    3 years, 3 months ago

    Hey @lange20

    Can you give an example of which product(s) in the cart show the wrong tax?

    I tried to add this product and it shows the following:


    Image link: https://d.pr/i/CFogN9

    This makes sense:
    – price without tax: 86.96
    – tax (15% of 86.96): 13.04
    – TOTAL: 100

    If you can give an example of where the calculations don’t match, we can check into it a bit more.

    • This reply was modified 3 years, 3 months ago by Senff - a11n.
    Plugin Support abwaita a11n

    (@abwaita)

    3 years, 3 months ago

    Hi @lange20,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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