Support » Plugin: MailPoet - emails and newsletters in WordPress » Task Scheduler Not Connecting

  • I see this message in the Help Tb of the plugin:

    Connection not successful. Please check our knowledge base for tips to solve problems.

    Connection timed out

    As I am the admin of the server I have increased the timeout parameters several times without a result.

    I attach the system information:

    name: iwatchadmin
    PHP version: 7.3.14-1~deb10u1
    MailPoet Free version: 3.46.2
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key:
    WordPress version: 5.3.2
    Database version: 10.3.18-MariaDB-0+deb10u1
    Web server: nginx/1.14.2
    Server OS: Linux debian03 4.19.0-6-amd64 #1 SMP Debian 4.19.67-2+deb10u2 (2019-11-11) x86_64
    WP_DEBUG: true
    PHP max_execution_time: 300
    PHP memory_limit: 256M
    PHP upload_max_filesize: 2M
    PHP post_max_size: 8M
    WordPress language: es_ES
    Multisite environment?: Yes
    Current Theme: iwatch ampliado (version )
    Active Plugin names: query-monitor/query-monitor.php, mailpoet/mailpoet.php, redirect-to-login-if-not-logged-in/redirect-to-login-if-not-logged-in.php, wp-postratings/wp-postratings.php
    Sending Method: PHPMail
    Sending Frequency: 70 emails every 15 minutes
    Task Scheduler method: WordPress
    Cron ping URL:
    Default FROM address:
    Default Reply-To address:
    Bounce Email Address:
    Total number of subscribers: 27
    Plugin installed at: 2020-01-15 15:04:03

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author MailPoet


    Hi @ralmarcha

    Have you tried increasing your cURL Timeout as well?



    Yes, I configured a 30 seconds timeout for curl and it still throughs the exception, but showing the new time: “cURL error 28: Connection timed out after 30000 milliseconds”.

    Additionally NO error mesage is writen in the Nginx server log, so I don’thave any clues about what is happening.

Viewing 2 replies - 1 through 2 (of 2 total)
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