Task Scheduler – Connection Unsuccessful

  • Resolved Deepak

    (@golinuxcloud)


    1 year, 8 months ago

    Hello Team,

    Recently I observed that the task scheduler is not working for my website. It gives connection unsuccessful and I am unable to figure out the root cause.
    I also enabled troubleshooting mode and disabled all plugins and switched to default twenty twenty theme but still the same issue so I don’t think there is any conflict.

    name: XXXXX
email: XXXXXXXX
PHP version: 7.4.30
MailPoet Free version: 3.93.0
MailPoet Premium version: N/A
MailPoet Premium/MSS key: 974e6cfb502c763a****************
WordPress version: 6.0.1
Database version: 10.3.35-MariaDB
Web server: Apache
Server OS: Linux phx02.onrocket.com 3.10.0-962.3.2.lve1.5.65.el7.x86_64 #1 SMP Wed Jan 19 09:35:41 UTC 2022 x86_64
WP_MEMORY_LIMIT: 1G
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: true
PHP max_execution_time: 600
PHP memory_limit: 1024M
PHP upload_max_filesize: 100M
PHP post_max_size: 100M
WordPress language: en_US
Multisite environment?: No
Current Theme: Twenty Twenty (version 2.0)
Active Plugin names: mailpoet/mailpoet.php
Sending Method: MailPoet
Sending Frequency: 25 emails every 5 minutes
Send all site's emails with: current sending method
Task Scheduler method: WordPress
Cron ping URL: https://www.golinuxcloud.com?mailpoet_router&endpoint=cron_daemon&action=ping
Default FROM address: XXXX
Default Reply-To address: XXXX
Bounce Email Address: 
Total number of subscribers: XXX
Plugin installed at: 2019-01-05 15:06:04

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruna a11n

    (@bruberries)

    1 year, 8 months ago

    Hi @golinuxcloud,

    Thanks for sharing the system information with us.

    I can see your cron URL is returning your homepage instead of “pong”.

    Here’s why it can happen:

    1. The hosting provider is blocking HTTP loopback connections (e.g. your site → your site). There might be some redirects set up on your host’s end as well.
    2. Restrict access/security plugins preventing it to work (e.g. iThemes Security Plugin, WordFence, WPMUDEV Privacy Plugin, Ninja Firewall plugins). To completely rule out your site’s code as a root cause, please run a full conflict test.

    If you can’t fix it, you can set up Linux cron and the URL will be bypassed: Setting the Server Side Cron (Linux Cron)

    Reference: https://kb.mailpoet.com/article/231-sending-does-not-work#taskscheduler

    Hope it helps, please let us know it works!

    Plugin Support Ojoma a11n

    (@geraltrivia)

    1 year, 8 months ago

    Hello @golinuxcloud ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Have a great day.

Viewing 2 replies - 1 through 2 (of 2 total)
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