Title: Targetting 2.0 !
Last modified: August 21, 2016

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# Targetting 2.0 !

 *  Plugin Author [Mathieu Viet](https://wordpress.org/support/users/imath/)
 * (@imath)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/targetting-20/)
 * Lately, i’ve been working on new features about this plugin. So i built a 2.0-
   beta1 release and i would be very happy if some of you could test it. It would
   help me to correct any bug before upgrading the plugin on this repository.
 * You can download the 2.0-beta1 release from [its github repository](https://github.com/imath/buddy-bbPress-Support-Topic),
   then choose the way to report me bugs that you prefer :
    - by adding replies to this topic.
    - by submitting bugs in [its github repository](https://github.com/imath/buddy-bbPress-Support-Topic).
    - by commenting my [blog post about it](http://imathi.eu/2013/08/19/buddy-bbpress-support-topic-2-0-beta/).
 * Here is a brief summary of the features introduced in this next version :
    - No more support for BuddyPress group forums using bbPress 1.x
    - Control the support feature by Forum
    - Email notifications to moderators
    - BuddyPress (1.8+) : a new Group admin tab
    - Bulk edit support topics !
    - A widget to help users ask for support
    - and a way to add custom support statuses
 * Before activating the plugin, make sure all the files of the plugin are located
   in `/wp-content/plugins/buddy-bbPress-Support-Topic` folder.
    Once activated,
   you should see the Welcome screen of the plugin that explains in details the 
   new features.
 * Thanks for your help 😉
 * [http://wordpress.org/plugins/buddy-bbpress-support-topic/](http://wordpress.org/plugins/buddy-bbpress-support-topic/)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [solhuebner](https://wordpress.org/support/users/solhuebner/)
 * (@solhuebner)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046082)
 * Great plugin!
 * I will try to test it but maybe not before the weekend.
 *  [solhuebner](https://wordpress.org/support/users/solhuebner/)
 * (@solhuebner)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046084)
 * I tested the beta 2 and have no problems so far 🙂
 * Is there any way to only allow certain user to post a “support” request?
 * It would be great because any user can register but only customer or customer
   who paid for support can generate a “support” topic.
 * PS: Great plugin 🙂
 *  Plugin Author [Mathieu Viet](https://wordpress.org/support/users/imath/)
 * (@imath)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046133)
 * thanks for your feedback [@solhuebner](https://wordpress.org/support/users/solhuebner/)
 * i’ll see what i can do about restricting support to certain roles.
 *  [Swashata Ghosh](https://wordpress.org/support/users/swashata/)
 * (@swashata)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046138)
 * Hi,
 * It works excellent so far, just the MultiSite issue I opened on your GitHub repository.
   Also, I was going to ask you, but I guess I found the filter needed to extend
   status. I am using following code:
 *     ```
       function ipt_kb_support_new_status( $status ) {
       	$status['topic-not-resolved'] = array(
       		'sb-caption'   => __( 'New Request', 'ipt_kb' ),
       		'value'        => 1,
       		'prefix-title' => __( '<span class="glyphicon ipt-icon-info2 bstooltip" title="New Request"></span><span class="sr-only"> [New Request] </span>', 'ipt_kb' ),
       		'admin_class'  => 'waiting'
       	);
       	$status['topic-resolved'] = array(
       		'sb-caption'   => __( 'Resolved', 'ipt_kb' ),
       		'value'        => 2,
       		'prefix-title' => __( '<span class="glyphicon ipt-icon-checkmark-circle bstooltip" title="Resolved"></span><span class="sr-only"> [Resolved] </span>', 'buddy-bbpress-support-topic' ),
       		'admin_class'  => 'approved'
       	);
       	$status['topic-processing'] = array(
       		'sb-caption'   => __( 'Processing', 'ipt_kb' ),
       		'value'        => 3,
       		'prefix-title' => __( '<span class="glyphicon ipt-icon-history bstooltip" title="Processing"></span><span class="sr-only"> [Processing] </span>', 'ipt_kb' ),
       		'admin_class'  => 'waiting'
       	);
       	$status['topic-no-solution'] = array(
       		'sb-caption'   => __( 'No Solution', 'ipt_kb' ),
       		'value'        => 4,
       		'prefix-title' => __( '<span class="glyphicon ipt-icon-cancel-circle bstooltip" title="No Solution"></span><span class="sr-only"> [No Solution] </span>', 'ipt_kb' ),
       		'admin_class'  => 'spam'
       	);
       	return $status;
       }
       if ( class_exists( 'BP_bbP_Support_Topic' ) ) {
       	add_filter( 'bpbbpst_available_support_status', 'ipt_kb_support_new_status' );
       }
       ```
   
 * From what I can understand, `prefix-title` goes before the title, `admin-class`
   goes for the dashboard widget and `sb-caption` goes for the selectbox title. 
   Please correct me if I am wrong.
 * **Update:** I updated the code snippet in case someone else also wants to use
   it.
 *  Plugin Author [Mathieu Viet](https://wordpress.org/support/users/imath/)
 * (@imath)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046140)
 * you are right 😉 I’ve seen your issue on github. Currently working on it. There
   should be a new beta solving this real soon !
 * Thanks for your interest in this plugin
 *  [rain3r.walt3r](https://wordpress.org/support/users/rain3rwalt3r/)
 * (@rain3rwalt3r)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046155)
 * Nice progress!
 * Would love to see this feature added:
 * – Automatically set topics status older than a month to resolved. –
 * There is a plugin which already does this (called “BBps Update Status”) but it
   is designed to work only with the old “GetShopped Support Forums” plugin which
   unfortunately is not actively developed anymore.
 * Thanks!
 *  [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046158)
 * +1 for [@rain3r](https://wordpress.org/support/users/rain3r/).walkt3r’s suggestion
   > automatically set topic status older than x months to resolved
 *  [satrya](https://wordpress.org/support/users/satrya/)
 * (@satrya)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046159)
 * Can’t wait for the release. Also, +1 for [@rain3r](https://wordpress.org/support/users/rain3r/).
   walkt3r’s suggestion too.
 *  [solhuebner](https://wordpress.org/support/users/solhuebner/)
 * (@solhuebner)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/targetting-20/#post-4046164)
 * Thank your for this great plugin!
 *  [solhuebner](https://wordpress.org/support/users/solhuebner/)
 * (@solhuebner)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046170)
 * Can not wait to see the new version released 🙂

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Targetting 2.0 !’ is closed to new replies.

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   1018025)
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 * 10 replies
 * 6 participants
 * Last reply from: [solhuebner](https://wordpress.org/support/users/solhuebner/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/targetting-20/#post-4046170)
 * Status: not a support question