Take care

Hi,

Thank you for sharing your feedback, and I’m sorry to hear about the issue you experienced with the checkout process.

I wanted to clarify that the Brevo plugin does not force the opt-in checkbox by default. There is a setting in the plugin configuration that allows you to enable or disable the newsletter opt-in on the checkout page. If the option is enabled, the checkbox will appear, but you can easily disable it at any time from your plugin settings. Uninstalling the plugin also removes the checkbox entirely.

It’s also possible that your checkout page is being managed by another plugin or theme that might be overriding the expected behavior. We’d be happy to take a closer look if you can share more details about your setup.

Thanks again for your feedback — we’re always looking to improve.

Best regards,

Alexis

Hi,

I am sorry for the inconvenience.

Is it possible for you to share the URL of your website so that I can check and assist you further.

Thank you.

Hi @gmmedia and @deepblue5

I’d like to follow up on this post to let you know that the issue has now been resolved.

This issue was actually fixed a few months ago — Customers can now complete their order without needing to check the newsletter opt-in box at checkout.

We really appreciate your feedback, as it helped us improve the plugin.

Best regards,

Alexis