Support » Plugin: Cool Tag Cloud » Tags not working on main menu page

  • Resolved michaeljb

    (@michaeljb)


    Hi there, i have the tags displaying on the “All Menu Items” page and individual items. All was well until a few days ago when the tags stopped displaying on the “All Menu Items” page but they still work fine on the individual items.

    Any ideas please?

    https://rootskitchen.ca/store/

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WPKube

    (@wpkube)

    Hi @michaeljb

    Did you use an older version of the plugin and update to the latest one just before the issue happened?

    If yes, can you please let me know which version you used before.

    If no, can you let me know what kind of changes you made related to that page just before it stopped working.

    Thread Starter michaeljb

    (@michaeljb)

    nope the same version stopped working and nothing had changed on the site.

    Plugin Author WPKube

    (@wpkube)

    Hi @michaeljb

    That’s weird.

    At the moment you have the option “On single post display” set to “Tags from the shown post”, correct?

    Can you switch that option to “All tags” and let me know what happens? If it works that way then for some reason on the /store/ page it thinks that it’s actually on a single product page.

    Which can happen if the product listing that comes before it does not reset the query (which is a requirement when doing custom queries) which means from what point in the page execution WordPress thinks it’s on the latest product from the listing and not on the /store/ page.

    Thread Starter michaeljb

    (@michaeljb)

    Hi There

    if i switch to All Tags, then it works again. Is there any way to have “all tags” on the main menu page but only “Tags from the shown post” on single items please?

    Thanks

    Plugin Author WPKube

    (@wpkube)

    Hi @michaeljb

    Widget visibility plugin should help out here.

    So you would add 2 “Cool Tag Cloud” widgets, same options except one set to show “All Tags” and the other “Tags from the shown post”.

    Then with the options that Widget Visibility adds you would hide the “all tags” widget on product pages and hide the “tags from shown post” widget on the listing page.

    Thread Starter michaeljb

    (@michaeljb)

    seems to have fixed it, thanks so much for your help

    Plugin Author WPKube

    (@wpkube)

    You’re welcome.

Viewing 7 replies - 1 through 7 (of 7 total)
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