Support » Fixing WordPress » Tagdiv plugins causing site to crash

  • Before you asked yes, I have a ticket open with them. Over the past month or so, I have been experiencing a problem with my site. My hosting provider has mentioned that I’m reaching 100% memory usage and that it’s causing the website to temporarily be stopped until it can recover. I started going through and disabling every plug in, and eventually I found that the tagdiv plugin what’s causing the failure. Is anybody experienced this? I’m not getting very far with these folks and after 2 years of my site running with their platform this is just all of the sudden. It’s very frustrating because I can’t open more than maybe one tab of the website. So if I’m going to edit a bunch of posts I have to do one by one and hope to not crash the entire thing. What can I do to find out where the error lies with this Plugin or

    Because this is a theme my entire website is built around that plug in and so I can’t just remove it. I have asked them 2 weeks ago to look into the problem but so far they have not come back with any Solutions so I thought I would ask here.

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  • Moderator Steven Stern (sterndata)


    Volunteer Forum Moderator

    If this is a commercial plugin or theme, then the appropriate place to get help is through their own support portals on Sorry that it’s frustrating, but they cannot support commercial products here.

    Thread Starter jtoney7852


    yes it’s a commercially available for purchase in a lot of different locations. I wish people would read my post before commenting but here we go again. I have been engaged with them for several weeks now trying to find out what’s wrong and their support is very slow. I thought I would ask here to see if another individual is experiencing the same kind of issue to see if maybe there was a resolution. They have not offered one to me so I need to find out how to make my website work. Bottom line

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