Thanks for getting in touch @topps. I’d be happy to check and ensure that your Google Analytics snippet has been placed correctly if you wish to share your Site Health information (Tools > Site Health > info > Copy site info to clipboard). You can do so privately if preferred, using this form.
In relation to WP Rocket, this shouldn’t cause any issue by default, however, there are some configurations that can indeed alter the placement of any Site Kit or manually placed Google Analytics snippet on your site. While typically these shouldn’t impact the performance or functionality of Google Analytics, it’s not uncommon for a mix of settings to do so in some cases.
Once I can review your site, I can confirm all is working as expected. Thank you.
Thread Starter
ToPpS
(@topps)
Thanks @jamesosborne. info submitted via the form.
Thanks for sharing the additional information @topps. I checked your site both manually and using the tagassistant.google.com service. From doing so I can see that site visits are recording as expected (screenshot).
I can also confirm that your Google Analytics snippet is placed without modification, and all seems to be working fine. In relation to the Tag not placed correctly message you may have received, this may have been due to performing a check while logged in if you were using the legacy Tag Manager Chrome extension.
I’m also happy to check for any URLs of your site, where it may be stating that the pages are not tagged. To do so, let me know of any specific pages highlighted so I can check. Please also share a screenshot or details of where you’re seeing this message.
To summarize, your site is recording Analytics visits as expected. I’m happy to troubleshooting any URLs that may have been highlighted as not tagged if you can share any such URL. Thank you.
Thread Starter
ToPpS
(@topps)
Thank you for looking into this for me.
I note that via the Tag Assistant, I can see two page view events being fired. one onsite (i imagine that is the plugin) and other via GTM.
Seems I’ll have to get access and troubleshoot further.
No problem @topps, happy to assist.
I note that via the Tag Assistant, I can see two page view events being fired. one onsite (i imagine that is the plugin) and other via GTM.
Seems I’ll have to get access and troubleshoot further.
Indeed, that sounds reasonable. It’s very possible that AdSense was also implemented via Tag Manager, using a custom html tag or AdSense tag.
Thread Starter
ToPpS
(@topps)
In truth, very little in the GTM. Largely some Gravity form tracking. But I did find the second gtag. It’s been removed, and the second page view event is no longer firing. The Gravity Form events have been set up to track via the Google Measurement Protocol now.
I’ll monitor things further.
Nice troubleshooting! If you wish for me to check any additional URLs, let me know. Otherwise, I can close this support topic. Thank you.
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.
Thread Starter
ToPpS
(@topps)
Hi @jamesosborne, we’re just monitoring the Tag coverage summary report at the moment.
