tag problem

Resolved adriano68
(@adriano68)

1 year, 10 months ago
hi, i have problem with tag..

if you visit the page category, tag no problem ( two script)

https://www.discogadget.com/discoteche/corte-degli-angeli/
```

<script pintrk( 'track', 'pagevisit' ); script>
<script pintrk( 'track', 'ViewCategory' , {"product_category":232,"category_name":"Discoteca Corte degli Angeli"}); script>
```
if you visit the page product, tag no problem ( one script)

https://www.discogadget.com/discoteche/corte-degli-angeli/asciugamano-discoteca-corte-degli-angeli/
```

<script pintrk( 'track', 'pagevisit' , {"product_id":6744,"product_name":"Asciugamano discoteca corte degli angeli","product_price":44,"currency":"EUR"}); script>
```
if you visit page check out no tag (no script)

https://www.discogadget.com/carrello/
```

noscript
```
- This topic was modified 1 year, 10 months ago by adriano68.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Diego B
(@diegobarle)

1 year, 10 months ago
Hi @adriano68
hope you’re doing great!

Add to cart event is triggered when the product is added to the cart, not when navigating to the cart page.

Please see image below:
https://www.yogile.com/b9zr78wktlx/21t/share/?vsc=d7f724697

Hope this helps!
Best,
Diego
- This reply was modified 1 year, 10 months ago by Diego B.
- This reply was modified 1 year, 10 months ago by Diego B.
Thread Starter adriano68
(@adriano68)

1 year, 10 months ago

Hi, yes i know but after add to cart i have a problem with checkout event… it worked until January 2nd and then nothing, with pinterest account -> conversions -> event history

Please see image pinterest log below:

https://www.interart.it/demo/1.jpg

https://www.interart.it/demo/2.jpg

thank you
Plugin Support Christian
(@christian1983)

1 year, 10 months ago
Hey @adriano68

Hope you are doing well!

Please check on your WooCommerce site if you have orders from the last 7 days.
- If you don’t have any orders, then you will need to purchase a dummy order so you can send the Checkout event to your Pinterest account.
- If you have some orders in the last 7 days, could be related to a conflict with a plugin or the theme.
remember that checkout event errors is cleared when a “user” adds an item to the cart and a successful checkout is fulfilled. (the checkout event is triggered on the Thank you page by the hook woocommerce_before_thankyou)

Let me know if that helps.

Best,

Christian
Thread Starter adriano68
(@adriano68)

1 year, 10 months ago

ok thanks

Plugin Support Christian
(@christian1983)

1 year, 9 months ago

Hey there,

Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Best,

Christian

Viewing 5 replies - 1 through 5 (of 5 total)

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