• Resolved venanciovinas

    (@venanciovinas)


    Hi, I have the same problem than others. In this case, with AVADA Theme.

    Since few weeks custome tabs content are not showed. Please, tell me if you know this issue whith this them.

    It has been worked fine for many years.
    Avada, woocommerce and CPTW are updated.
    Thanks

    Venancio

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @venanciovinas,

    This is almost certainly a conflict with your theme. Could you provide a link to the page in question so I can take a look?

    Thanks,
    Jon

    Thread Starter venanciovinas

    (@venanciovinas)

    Hi @venanciovinas,

    The markup does look like normal WooCommerce tab markup, but the custom tabs are not there. That suggests that it isn’t your theme. But there’s still a chance that your theme or some other plugin is hooking into the WooCommerce tab list and overriding our ability to add tabs.

    I’d recommend doing the conflict troubleshooting steps as follows:

    1. Temporarily switch to a core WordPress theme, such as 2020 or 2021. See if the problem still exists.
    2. Temporarily disable all plugins except for WooCommerce and Custom Tabs. See if the problem still exists.

    This process will allow you to determine where the conflict is, and then you can decide on next steps.

    Let me know if that helps,
    Jon

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @venanciovinas,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @venanciovinas,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Tabs not showing’ is closed to new replies.