Title: Tabs not functional
Last modified: January 29, 2018

---

# Tabs not functional

 *  Resolved [ventureboy](https://wordpress.org/support/users/ventureboy/)
 * (@ventureboy)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/tabs-not-functional/)
 * I’ve encountered a strange bug where if I try to edit a product via the ‘product
   data’ tabs. They do not work. The URL changes as you click the tabs but the page
   stays the same and you cannot edit. I’ve disabled all plugins and changed to 
   a default theme but even this has not helped. If you could help me find a solution
   to this I’d be most appreciative!
 *     ```
       ### WordPress Environment ###
   
       Home URL: http://www.roots-revelry.com
       Site URL: http://www.roots-revelry.com
       WC Version: 3.2.6
       Log Directory Writable: ✔
       WP Version: 4.8.1
       WP Multisite: –
       WP Memory Limit: 3 GB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 5.6.32
       PHP Post Max Size: 8 MB
       PHP Time Limit: 120
       PHP Max Input Vars: 1000
       cURL Version: 7.54.0
       OpenSSL/1.0.2k
   
       SUHOSIN Installed: –
       MySQL Version: 5.6.36
       Max Upload Size: 2 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 3.2.6
       WC Database Prefix: wp_qqj3y9y1db_
       MaxMind GeoIP Database: ✔
       Total Database Size: 10.11MB
       Database Data Size: 8.64MB
       Database Index Size: 1.47MB
       wp_qqj3y9y1db_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_woocommerce_log: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_commentmeta: Data: 0.00MB + Index: 0.01MB
       wp_qqj3y9y1db_comments: Data: 0.01MB + Index: 0.01MB
       wp_qqj3y9y1db_ewwwio_images: Data: 0.32MB + Index: 0.20MB
       wp_qqj3y9y1db_links: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_options: Data: 2.42MB + Index: 1.02MB
       wp_qqj3y9y1db_postmeta: Data: 0.52MB + Index: 0.10MB
       wp_qqj3y9y1db_posts: Data: 5.15MB + Index: 0.08MB
       wp_qqj3y9y1db_revslider_css: Data: 0.09MB + Index: 0.00MB
       wp_qqj3y9y1db_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_revslider_navigations: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_revslider_sliders: Data: 0.01MB + Index: 0.00MB
       wp_qqj3y9y1db_revslider_slides: Data: 0.08MB + Index: 0.00MB
       wp_qqj3y9y1db_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_termmeta: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_terms: Data: 0.00MB + Index: 0.01MB
       wp_qqj3y9y1db_term_relationships: Data: 0.00MB + Index: 0.01MB
       wp_qqj3y9y1db_term_taxonomy: Data: 0.00MB + Index: 0.01MB
       wp_qqj3y9y1db_usermeta: Data: 0.01MB + Index: 0.01MB
       wp_qqj3y9y1db_users: Data: 0.00MB + Index: 0.01MB
       wp_qqj3y9y1db_wdi_feeds: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_wdi_themes: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_yoast_seo_links: Data: 0.00MB + Index: 0.00MB
       wp_qqj3y9y1db_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB
   
       ### Post Type Counts ###
   
       attachment: 119
       custom_css: 1
       customize_changeset: 6
       galleries: 6
       mc4wp-form: 1
       menus: 49
       nav_menu_item: 27
       page: 13
       post: 3
       pricing: 4
       product: 7
       revision: 457
       team: 9
       testimonials: 3
       wpcf7_contact_form: 2
   
       ### Security ###
   
       Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
       Hide errors from visitors: ✔
   
       ### Active Plugins (19) ###
   
       Akismet Anti-Spam: by Automattic – 4.0.2
       Autoptimize: by Frank Goossens (futtta) – 2.3.2
       Contact Form 7: by Takayuki Miyoshi – 4.9.2
       Easy Facebook Likebox: by Sajid Javed – 4.3.5
       EWWW Image Optimizer: by Shane Bishop – 4.0.6
       Grand Restaurant Theme Custom Post Type: by ThemeGoods – 2.6
       Imsanity: by Shane Bishop – 2.3.9
       Jetpack by WordPress.com: by Automattic – 5.7.1
       MailChimp for WordPress: by ibericode – 4.1.14
       Slider Revolution: by ThemePunch – 5.4.5.1
       Instagram Feed WD: by WebDorado – 1.2.14
       WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.1.0 – Not tested with the active version of WooCommerce
       WooCommerce Stripe Gateway: by WooCommerce – 4.0.3
       WooCommerce Services: by Automattic – 1.10.1
       WooCommerce: by Automattic – 3.2.6
       WordPress Importer: by wordpressdotorg – 0.6.3
       Yoast SEO: by Team Yoast – 6.2
       WP Fastest Cache: by Emre Vona – 0.8.7.6
       WP Super Cache: by Automattic – 1.5.9
   
       ### Settings ###
   
       API Enabled: ✔
       Force SSL: –
       Currency: USD ($)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       ### WC Pages ###
   
       Shop base: #4203 - /shop/
       Cart: #3836 - /cart/
       Checkout: #3837 - /checkout/
       My account: #3838 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: Grand Restaurant Child
       Version: 1.0
       Author URL: http://themeforest.net/user/ThemeGoods
       Child Theme: ✔
       Parent Theme Name: Grand Restaurant
       Parent Theme Version: 3.6
       Parent Theme Author URL: http://themeforest.net/user/ThemeGoods
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Archive Template: Your theme has a woocommerce.php file
       you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
   
       Overrides: –
   
       ### Braintree (Credit Card) ###
   
       Environment: Production
       Tokenization Enabled: 
       Debug Mode: Off
   
       ### Braintree (PayPal) ###
   
       Environment: Production
       Tokenization Enabled: 
       Debug Mode: Off
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftabs-not-functional%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [8 years, 6 months ago](https://wordpress.org/support/topic/tabs-not-functional/#post-9916330)
 * Thanks for including the information! I’m not sure which data tabs you mean –
   the ones on the front end, or in the product settings. Can you please send a 
   screenshot?
 *  Thread Starter [ventureboy](https://wordpress.org/support/users/ventureboy/)
 * (@ventureboy)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/tabs-not-functional/#post-9918361)
 * It’s the tabs in the product settings when you go to edit, yes.
 * > [View post on imgur.com](https://imgur.com/a/7xUjr)
 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [8 years, 6 months ago](https://wordpress.org/support/topic/tabs-not-functional/#post-9920732)
 * Thanks for the screenshot!
 * This kind of problem typically is due to any kind of customization on your site,
   be it the theme, plugins, or snippets that you’ve added. You mentioned that you
   already tested that – the best tip I can give you is make sure that all snippets
   have been disabled, you’re using either the [Twenty Seventeen](https://wordpress.org/themes/twentyseventeen/)
   or [Storefront](https://www.woocommerce.com/storefront/) theme.
 * If you’re comfortable, you can also check in the browser console for errors –
   as I said, this kind of thing usually comes from a conflict, so may show up there.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Tabs not functional’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/tabs-not-functional/#post-9920732)
 * Status: resolved