Support » Plugin: Tabs » Tabs no longer (ever?) working?

  • I posted this in the wrong place before, I think. Ugh. I can’t figure out where the problem is so I don’t know if it’s a theme or plug in or just idiot problem.

    Since this might be the correct forum, I thought I would try here? Because the plug in is for here… except none of the plug ins work.

    So possibly it’s a theme issue?

    Sorry… but here goes:

    I have just taken over trying to work with this wordpress site. It apparently uses the GLANCE theme. And the TABS plug in is/was (?) “Tabs Responsive”. It is hosted by networksolutions.

    NONE of the tabs for the individual attorneys are working. No one can tell me if the tabs ever worked or if they broke some time in the past X years.

    When clicked, nothing happens.

    I have also tried installing other tab plugins to see if THOSE would work. They don’t.

    Is there something messed up with the theme? Is it so old that it is no longer compatible with things? Is that possible? (I am super new to WordPress)

    Thank you very much for even reading through this! I am not even sure how to ask my questions, yet.

    E

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi
    Please share url where you are using tabs plugin shortcode.

    Thanks
    Bhuvneshwar Joshi

    Hello!
    Dear emelep,
    I have had a similar experience with the Tabs Responsive plugin.

    Sometimes, when they do a major update, this plugin will completely purge all my data, and force me to start over from scratch, with completely empty tabs.

    I have learned my lesson, and I have all my tab content, backed-up in a text file, in my website-files folder on my computer. I suggest you do the same, if you are reading this..

    The author of the plugin, probably doesn’t have my email to alert me when they are wiping the plugin clean ;), but it would be nice if they issued some kind of warning – when their update is going to purge all my data and start me over. Maybe a pop-up of some-sort, or can a warning be issued, similar to the way Woo commerce displays warnings on my dashboard when I need to update?

    The fact that the tabs responsive completely wipes my data a few times now in the past few years, makes me not want to use this plugin for any customer projects. There is no trust, when a plugin drops all your customization and starts you over.

    How could I recommend a product like that? I dont care how feature-rich it is. TRUST is a bigger issue for most people..

    I hope someone is listening. TR is one of the best Tabs plugins, when it doesnt start me over from step 1, that is..

    I almost gave a 1 star rating today, when I found my tabs were dead too, but I will refrain and hope this issue is addressed, now that we have made a public comment about these failures.
    Best

Viewing 2 replies - 1 through 2 (of 2 total)
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