Title: TablePress Data Dissappeared Last modified: August 21, 2016 --- # TablePress Data Dissappeared * Resolved [twodegrees](https://wordpress.org/support/users/twodegrees/) * (@twodegrees) * [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/) * When saving TablePress data yesterday we got an Ajax error code that told us to hold the shift key and then save. All the data we had loaded yesterday disappeared. We can create a temporary account for you to login and take a look. We need to deliver the site to the client Monday. [http://creative.reddogweb.com/capabilities/job-board/](http://creative.reddogweb.com/capabilities/job-board/) * The only activity that happened prior to saving was coding the custom CSS for the color at the top of the table. * Please if you can help us out. This is not a memory issue like spoken of in the forum and we want to use your plugin. * Two Degrees Marketing * [https://wordpress.org/plugins/tablepress/](https://wordpress.org/plugins/tablepress/) Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [twodegrees](https://wordpress.org/support/users/twodegrees/) * (@twodegrees) * [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/#post-4705622) * Also when you hit search you can see four blank rows above the data and it says it is showing 10 out of 14. When we saved yesterday there were 17 entries, only 17 rows of data. * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/#post-4705624) * Hi, * thanks for your question, and sorry for the trouble. * I’m a little bit confused. The table in the link that you posted shows 14 rows. How many should it have? * And yes, if you create a temporary admin account for me, I’ll gladly take a look when I wake up again in a couple hours tomorrow morning. Please send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly and I might be able to restore the data from a previous revision, if that’s enabled on your site. The data that you entered just before you got that AJAX error will likely be lost though, as it was probably never saved. * Regards, Tobias * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/#post-4705626) * Hi, * as a reply to your second post: The four blank rows are shown because there are empty rows in the table, also on the “Edit” screen. The “10 out of 14” is the information shown for the pagination. * If the table had 17 rows before, there’s indeed something missing, and as mentioned in my first reply, I can try to restore that from the database, but I can’t guarantee that it will be there. * Regards, Tobias * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/#post-4705727) * Hi, * thanks for the account! I was able to log in and can now see all revisions of the table, going back to when it was first created about 2 days ago. * However, never did the table have those 17 rows that you mention. It grew steadily, and always had some empty rows at the end. Also, I don’t get any AJAX errors when saving right now, so I assume that there was some temporary issue, e.g. that the server could not be reached. * I can therefore only suggest that you re-add the missing data manually, and then get rid of the empty rows (if you don’t want them), by clicking the checkbox no their left and then choosing “Selected rows: Delete”. * Regards, Tobias * Thread Starter [twodegrees](https://wordpress.org/support/users/twodegrees/) * (@twodegrees) * [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/#post-4705791) * Where are the revisions stored in case we have a problem in the future? Why do the blank rows appear at the top of the table when you click sort? Thank you for your prompt reply and information. * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/#post-4705817) * Hi, * the revisions are stored in the WordPress database. For TablePress, you can see their raw data format e.g. by using the “TablePress Debug View” Extension that I installed on your site. * The blank rows simply appear at the top after sorting because an empty string is “smaller” than a string with text. Thus, when sorting ascending, the empty rows are at the top, and when sorting descending, they are at the bottom. The best choice therefore is to simply delete them. * Regards, Tobias Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘TablePress Data Dissappeared’ is closed to new replies. * ![](https://ps.w.org/tablepress/assets/icon.svg?rev=3192944) * [TablePress - Tables in WordPress made easy](https://wordpress.org/plugins/tablepress/) * [Frequently Asked Questions](https://wordpress.org/plugins/tablepress/#faq) * [Support Threads](https://wordpress.org/support/plugin/tablepress/) * [Active Topics](https://wordpress.org/support/plugin/tablepress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/tablepress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/tablepress/reviews/) * 6 replies * 2 participants * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/tablepress-data-dissappeared/#post-4705817) * Status: resolved