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[resolved] TablePress button suddenly missing from Admin menu also (26 posts)

  1. abinterfaces
    Member
    Posted 2 years ago #

    I cannot for the life of me figure out how to get the TablePress button to show back up in my admin menu. It used to. I'm not sure when it disappeared but I did recently install the "user role editor" plugin. I've disabled and re-enabled every combination of it and yours that I can think of to no avail.

    Any thoughts?

    Thanks in advance!

    http://wordpress.org/extend/plugins/tablepress/

  2. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    thanks for your post, and sorry for the trouble. This likely means that the "User role editor" plugin stripped the necessary capabilities from your user role.

    If you want, I can try to restore these on your site, with a custom debug plugin I have for this. In order to do that, please send me an email (the address is in the main plugin file "tablepress.php") with details to a temporary admin account. Thanks.

    Regards,
    Tobias

  3. abinterfaces
    Member
    Posted 2 years ago #

    Email sent. Thank you so much!

  4. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    just for everybody following this thread:
    I've worked directly on this with abinterfaces, and we were able to directly fix this on his site, by restoring the access capabilities for TablePress.

    Regards,
    Tobias

  5. abinterfaces
    Member
    Posted 2 years ago #

    You're the man. Thank you for the fix and for what you do. You plugin developers allow us to have functionality that we couldn't otherwise and it directly affects our incomes. So again... thanks!

  6. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    sure, no problem, you are very welcome!

    Best wishes,
    Tobias

    P.S.: In case you haven't, please rate TablePress here in the plugin directory. Thanks!

  7. NixWit
    Member
    Posted 2 years ago #

    I have the exact same issue.

    What I have ssen, is that direct after installation (1 day ago) of User Role Editor, the Tablepress capabilites are shown in the Role Editor as extra box for Tablepress. But today, this disappears as also the Tablepress Button in the dashboard.

  8. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    sorry to hear that you are also suffering from this.
    That's a weird issue then. My only explanation is that User Role Editor then somehow resets the capabilities to the WordPress defaults. And when those are missing, the admin menu entry is not added.

    I can make the same offer as above:
    If you want, I can try to restore these on your site, with a custom debug plugin I have for this. In order to do that, please send me an email (the address is in the main plugin file "tablepress.php") with details to a temporary admin account. Thanks.

    Regards,
    Tobias

  9. NixWit
    Member
    Posted 2 years ago #

    Tobias,

    thanks for the quick response.

    We solved it with removal of User Role Editor and a restore of the database from a backup.

    Anyway, this should be solved somehow, since we would like to use both of this plugins.

    Best Jens

  10. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Jens,

    good to hear that you were able to fix it.
    As I said above, this is more likely to be a temporary problem in User Role Editor.
    There's nothing really that I can change in TablePress here. TablePress (when it is activated) adds the initial access capabilities to WordPress. In your case, User Role Editor then somehow removes these again, maybe on accident when someone edited the capabilities.

    There's usually no problem in using User Role Editor and TablePress together, and many people do it. One just has to be careful to not accidentally remove the TablePress capabilities from a user role.
    (I personally use the "Members" plugin for such operations, by the way, which also has nice user role component.)

    Regards,
    Tobias

  11. NixWit
    Member
    Posted 2 years ago #

    Tobias,

    you are talking about this one here:

    http://wordpress.org/extend/plugins/members/

    Gruß Jens

  12. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Jens,

    yes, that's the one that I was refering to.

    Best wishes,
    Tobias

  13. UsusIpse
    Member
    Posted 2 years ago #

    Blast!
    I just had the same issue. For me I was able to recreate by hitting the clear button on the user_role_editor interface.
    I was able to fix by restoring a backup of the wp_options table only. A full backup was not required. I have never used user_role_editor before and it was installed by a previous developer. I plan to ween my client onto wp_members as you suggest. I have never had a conflict with wp_members that I remember.

    Your plugin rocks though! I certainly helped you to keep that 5 star rating you deserve.

    Ich danke Ihnen sehr!
    ____Chris

  14. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Chris,

    good to hear that you were able to fix this by clearing those roles! Switching to "Members" should indeed be the best way to go here, as that seems to be more robust.

    And thanks for wanting to rate TablePress, I really appreciate it!

    Best wishes,
    Tobias

  15. hasanbulli
    Member
    Posted 2 years ago #

    Hey,

    Thanks for the great plugin. I am currently having the same issue. I installed User Role Editor after I installed TablePress 0.9RC. Although, I haven't used URE at all, TablePress tab disappeared from the admin menu. I, unfortunately, cannot send you any link as I am working behind a proxy before the website goes live.

    Is there any other way of solving this problem? I have tired using Admin Menu Editor but that does not solve my problem either.

    Thank you very much in advance.

    Cheers,
    Mustafa

  16. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    thanks for your post, and sorry for the trouble.

    My assumption is that User Role Editor reset all the capabilities. To fix this, please check in URE, whether the user roles that you use, possess the relevant TablePress capabilities. Their names all start with a name like "tablepress_".

    Regards,
    Tobias

  17. hasanbulli
    Member
    Posted 2 years ago #

    Hey,

    Thanks for the quick reply. I have checked URE but TablePress capabilities does not show up in any of the profiles as if TablePress does not exists. This is really strange.

    Do you have any suggestions? I hope you can help as I have filled in so many tables and it was a rather lengthy process.

    Thanks,
    Mustafa.

  18. hasanbulli
    Member
    Posted 2 years ago #

    Okay! So, I tried many things. I wasn't successful with any of them. Nothing worked. I installed Admin Menu Editor as well. Admin Menu Editor is able to see TablePress but it is not successful bring back the TablePress tab (see this http://imgur.com/TI3ucJc)

    I appreciate any help on this.

    Cheers,
    Mustafa.

  19. hasanbulli
    Member
    Posted 2 years ago #

    Solved!

    For those who are having this problem, you can find the solution here http://wordpress.org/support/topic/tablepress-admin-capabilites-problems?replies=6

    Cheers,
    Mustafa.

  20. TobiasBg
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Mustafa,

    awesome! Great to hear that that thread helped! Yes, manually re-adding those missing capabilities would have been my next suggestion then.

    Best wishes,
    Tobias

  21. Mblock
    Member
    Posted 1 year ago #

    Hi Tobias,

    I'm having the same issue, but I don't have the User-Roles-Editor installed. I've used your plugin on a bunch of my sites and it's worked on all of them. I've tried uninstalling then reinstalling it. Installing it to the cpanel and ftp. it says it's active but it won't show up in the dashboard. It's not installed any differently from the other sites that I have it installed on. And it's working on those. I've tried going through support docs on this issue, but I can't find anything quite like my own issue. :(

    Please help!

    Meaghan

  22. TobiasBg
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    thanks for your post, and sorry for the trouble.

    If possible, I'd like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file "tablepress.php")? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

  23. Mblock
    Member
    Posted 1 year ago #

    Thanks for the fast response!

    I sent you a temp login for the site to your email :)

    thanks!

    Meaghan

  24. TobiasBg
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    thanks for that. I was able to log in and fixed the problem by restoring the requires access capabilities.
    Additionally, I restored four tables that were corrupted in your database. Did you maybe restore a backup of your site just recently? That would explain these issues.

    Regards,
    Tobias

  25. Mblock
    Member
    Posted 1 year ago #

    :D thank you so much!

    I did restore from a backup.

    thank you for helping out!

    Meaghan

  26. TobiasBg
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    no problem, you are very welcome! :-) Good to hear that this helped!

    Best wishes,
    Tobias

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