Support » Plugin: WordPress Related Posts » Table ‘xxxxxxxxxxxx.wp_wp_rp_tags’ doesn’t exist

  • I have been getting this database fatal error. It took me a long time to figure out that your pluguin was causing it, when I deactivate it, the error disappears.

    But I want to keep ussing the pluguin. is there a way to fix this?
    thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sovrn

    (@sovrn)

    Hi @lulupont,

    As we pushed out the most recent update of our plugin, 3.6.4, we found that it will not work properly with sites on PHP 5.3.* or older. It requires PHP 5.4 or higher to function properly.

    If your site runs on the older PHP 5.3.* you can still use our previous plugin version, v3.6.3, without a problem. It can be downloaded directly from WordPress at: https://wordpress.org/plugins/wordpress-23-related-posts-plugin/advanced/

    We apologize for the inconvenience this has caused and please do not hesitate to reach out with and further questions or concerns.

    Best,
    Sovrn Support

    Thread Starter lulupont

    (@lulupont)

    I understand, but I am using PHP 5.6
    unfortunately I cant use php 7 yet, because other applications that I use are not ready for it yet.

    Plugin Author Sovrn

    (@sovrn)

    Hi @lulupont,

    If you could reach out to us directly at ea-support@sovrn.com with as much information as possible we would love to help you troubleshoot the issue further. Screenshots are extremely useful in helping us to understand the root of the problem. Your error looks to be one of the few that we have received outside of the outdated PHP compatibility problems so we would love to take a deeper look.

    We appreciate your patience and apologize again for the inconvenience.

    Best,
    Sovrn Support

    Thread Starter lulupont

    (@lulupont)

    ok, I’ll do that. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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