Tab does not display saved information | WordPress.org

Resolved warrengpress
(@warrengpress)

5 years, 5 months ago

When a tab is clicked, it does not show the current saved tab information. When the tab is clicked on it just shows the original information given in the “Description Tab” that was built without the custom tab plugin. The “How to use” and “Test Tab” are both made with the plugin and contain a simple header and text but do not display.

The site is built with PAYNA theme and Beaver Builder page builder.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

jpowersdev
(@jpowersdev)

5 years, 5 months ago

Hi @warrengpress,

I see what you mean. Unfortunately, page builders often override the normal way of displaying tabs in WooCommerce, which can cause problems with our plugin. There is a setting you can enable in the plugin settings to try to force compatibility. It is outlined in this article: https://yikesplugins.com/support/knowledge-base/page-builder-compatibility/

Let me know if that helps,
Jon

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: jpowersdev
Last activity: 5 years, 5 months ago
Status: resolved