Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » Systems status opens another website

  • Resolved jrostinmagnin

    (@jrostinmagnin)


    Hi Support,

    When I select “system status” (état du système) on the dashboard it opens another website (which I manage). In the link for help you can see the process.

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    The system status link opens a php file in the root of the plugin, system-status.php. If your website uses a symlink instead of an actual folder containing the wordpress files, this could result in error there. If that is the cause: We have an update for that coming up in the next update.

    You can find this fix here:
    https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/symlink

    Why it redirects to one of your websites I can’t say, but it is possibly a 404 redirection tool which redirects not found pages to that page, or something similar. This is probably configured in one of your other plugins.

    Thread Starter jrostinmagnin

    (@jrostinmagnin)

    Thanks for your input Rogier. After installing the latest realease on eclats-lavaur.com, it does not open another site (lavaurcitoyenne.fr) it does create a TXT file. BUT the TXT file contains the name of the other site (lavaurcitoyenne.fr). I did change the system-status.php file for lavaurcitoyenne.fr and I got the following in the TXT file by calling system status on eclats-lavaur.com:

    Domain-JCRM:https://lavaurcitoyenne.fr
    Detected console errors: none found

    General

    Plugin version: 6.4.0
    WordPress version: 6.1.1
    PHP version: 7.4.33

    I can profide with a print screen of the WordPress directories.

    Thanks for your support, All the Best, Jean-Claude RM

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