Title: System Mail from Elementor without content
Last modified: September 14, 2022

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# System Mail from Elementor without content

 *  [trodakiz](https://wordpress.org/support/users/trodakiz/)
 * (@trodakiz)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/system-mail-from-elementor-without-content/)
 * Hello,
 * I receive mails from Elementor from time to time and I don’t know the purpose
   of those Mails. They have the following content:
 *     ```
       New message from "fictionary world"
   
       Email: *customer e-mail address*
   
       ---
   
       Datum: 13.09.2022
       Zeit: 11:12 pm
   
       Benutzer Agent: Mozilla/5.0 (Linux; Android 12; SM-N975F) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.61 Mobile Safari/537.36
       Remote IP: 2a00:20:c048:cf0b:939c:3473:4628:c08e
       Unterstützt von: Elementor
       ```
   
 * What do these E-Mails mean? Is there some error with parts of the page or something
   like that?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsystem-mail-from-elementor-without-content%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [3 years, 9 months ago](https://wordpress.org/support/topic/system-mail-from-elementor-without-content/#post-16009211)
 * Looking at your site, you are an Elementor Pro user. The developer can’t have
   a conversation with customers here. That’s not permitted for anyone.
 * For pro or commercial product support please contact the developer directly on
   their site. This includes any pre-sales topics as well.
 * [https://my.elementor.com/](https://my.elementor.com/)
 * As the developer is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

The topic ‘System Mail from Elementor without content’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/system-mail-from-elementor-without-content/#post-16009211)
 * Status: not a support question