Title: System down error
Last modified: August 31, 2016

---

# System down error

 *  [Marcus Fant](https://wordpress.org/support/users/marcusfant/)
 * (@marcusfant)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/system-down-error/)
 * So I read through the other posts and all of my settings appear to be correct,
   but I get the red stripe at the end of a payment:
 * Donation system is down at this time, please try again soon.
 * So checking my Stripe logs, this appears at the end of the Response body:
 * livemode: true
    type: “card” used: false
 * Seems like it isn’t pushing it through at the end. I did update the Stripe API
   as I was having problems with the previous version and the issue persists.
 * [https://wordpress.org/plugins/ajax-donations-via-stripe-checkout/](https://wordpress.org/plugins/ajax-donations-via-stripe-checkout/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Marcus Fant](https://wordpress.org/support/users/marcusfant/)
 * (@marcusfant)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/system-down-error/#post-7354806)
 * It’s not pushing through to
 * POST /v1/customers
 * then
 * POST /v1/charges
 * That completes the transaction
 *  Thread Starter [Marcus Fant](https://wordpress.org/support/users/marcusfant/)
 * (@marcusfant)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/system-down-error/#post-7354825)
 * I do have a different plugin that uses Stripe for subscription payments and tested
   it and the payment went through. I had my hosting provider check into it and 
   they’ve confirmed that the cURL and the php file are working in accord. It’s 
   something isolated to this plugin specifically.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘System down error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ajax-donations-via-stripe-checkout_15b2f0.
   svg)
 * [AJAX Donations via Stripe Checkout](https://wordpress.org/plugins/ajax-donations-via-stripe-checkout/)
 * [Support Threads](https://wordpress.org/support/plugin/ajax-donations-via-stripe-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/ajax-donations-via-stripe-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ajax-donations-via-stripe-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ajax-donations-via-stripe-checkout/reviews/)

 * 2 replies
 * 1 participant
 * Last reply from: [Marcus Fant](https://wordpress.org/support/users/marcusfant/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/system-down-error/#post-7354825)
 * Status: not resolved