Support » Theme: OceanWP » SYNTAXERROR: UNEXPECTED TOKEN IN JSON AT POSITION 0

  • I’m getting an error using Woocommerce, WordPress and the OceanWP theme. I had a child theme setup and when checking out with certain payment methods (for example: WooCommerce Paysafe Payment Gateway) I am receiving an error that says “SYNTAXERROR: UNEXPECTED TOKEN IN JSON AT POSITION 0”

    I have disabled all plugins with the exception of Woocommerce & WooCommerce Paysafe Payment Gateway and the error still persists. However, on the default twenty seventeen theme, I receive no errors.

    I have also disabled my child theme and used the latest OceanWP theme and still receive the same error. Can someone please advise how this may be fixed on OceanWP during the checkout process?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author oceanwp

    (@oceanwp)

    Hello, are you using the default checkout page not the multi-checkout page?

    Thread Starter 368durham

    (@368durham)

    I was originally trying with the multi-checkout page but reverting back to the default page still produces the same error.

    Additionally I do not have any plugin that is modifying any checkout fields or the checkout process.

    Theme Author oceanwp

    (@oceanwp)

    If you try with the Storefront theme, do you have the same issue? Because the normal checkout page come from WooCommerce, I added or edited nothing in it.

    Thread Starter 368durham

    (@368durham)

    Both the storefront theme & twenty-seventeen theme do not produce the error.

    Theme Author oceanwp

    (@oceanwp)

    Okay, I will need more information, can you open a pre-purchase ticket and tell me exactly how to reproduce the issue?

    Thread Starter 368durham

    (@368durham)

    Sure, will do now.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘SYNTAXERROR: UNEXPECTED TOKEN IN JSON AT POSITION 0’ is closed to new replies.