Title: “SyntaxError: JSON.parse: …” error on update. Breaks WP admin Last modified: August 24, 2020 --- # “SyntaxError: JSON.parse: …” error on update. Breaks WP admin * Resolved [fabl3](https://wordpress.org/support/users/fabl3/) * (@fabl3) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/) * “SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data” error on Elementor update. Took out my whole WordPress admin site. Had to rename plugin file via the file manager to allow me to work again. Viewing 9 replies - 1 through 9 (of 9 total) * [Elementor](https://wordpress.org/support/users/davidr90/) * (@davidr90) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13309589) * Hi, * We are sorry for your inconvenience. * Could you elaborate on this issue? does this occur to you while trying to edit with Elementor? please send here an example of how to reproduce this issue. * [WebHostingValdosta](https://wordpress.org/support/users/webhostingvaldosta/) * (@webhostingvaldosta) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13311143) * Have the same. After upgrade when logging into WordPress admin area you are greeted by a white page with: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data. * The only way to correct is to remove elementor folder and upload elementor.2.9.14. zip to replace. * [https://downloads.wordpress.org/plugin/elementor.2.9.14.zip](https://downloads.wordpress.org/plugin/elementor.2.9.14.zip) * I have had this occur on 4 clients sites, who had auto-update enabled. and I have duplicated on another after a manual update to Elementor 3.0. * Just FYI – 3 sites had Elementor Pro Version 2.10.3 on them, the other 2 did not. - This reply was modified 5 years, 8 months ago by [WebHostingValdosta](https://wordpress.org/support/users/webhostingvaldosta/). * [Elementor](https://wordpress.org/support/users/davidr90/) * (@davidr90) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13311659) * Our dev team is aware of this issue, and working on a fix for this issue as soon as possible. * In the meanwhile revert your version to the previous version (Elementor > Tools > Version Control) and let me know if the issue is resolved. * Thank you for your report. * [WebHostingValdosta](https://wordpress.org/support/users/webhostingvaldosta/) * (@webhostingvaldosta) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13312163) * davidr90 – * Just so you know, if you get this issue – You can not revert to previous like you mentioned. Because this issue Blocks you from using the WordPress admin area. * You must FTP (or similar) delete the plugins>elementor folder and upload the previous version. * I am sure you guys are on top of this! Elementor rocks! Thank you * [ankinakatte](https://wordpress.org/support/users/ankinakatte/) * (@ankinakatte) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13312806) * An email communication (at least to the pro users) would have been helpful and more professional approach. It would have saved couple of hours 🙂 * Thread Starter [fabl3](https://wordpress.org/support/users/fabl3/) * (@fabl3) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13313423) * As already has been said, it takes the WHOLE WP down, totally broken, unusable. As A previous poster has stated the only way back is via the file manager to delete the plugin folder and copy the previous version back across. * Plugin Author [ArielK](https://wordpress.org/support/users/arielk-1/) * (@arielk-1) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13313453) * Hi everyone, * We just released v3.0.1 please update and let us know if this fixes the issue * Thanks for your report! * Thread Starter [fabl3](https://wordpress.org/support/users/fabl3/) * (@fabl3) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13314566) * Have installed v3.0.1 on my Dev & Live servers and it has fixed the issue. Many thanks for the prompt addressing of this issue, but I feel it is time to turn off the auto-update on the Elementor plugin. * [WebHostingValdosta](https://wordpress.org/support/users/webhostingvaldosta/) * (@webhostingvaldosta) * [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13316846) * ArielK – * Excellent job! Corrected the issue with client sites. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘“SyntaxError: JSON.parse: …” error on update. Breaks WP admin’ is closed to new replies. * ![](https://ps.w.org/elementor/assets/icon-256x256.gif?rev=3444228) * [Elementor Website Builder - more than just a page builder](https://wordpress.org/plugins/elementor/) * [Frequently Asked Questions](https://wordpress.org/plugins/elementor/#faq) * [Support Threads](https://wordpress.org/support/plugin/elementor/) * [Active Topics](https://wordpress.org/support/plugin/elementor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/elementor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/elementor/reviews/) * 9 replies * 7 participants * Last reply from: [WebHostingValdosta](https://wordpress.org/support/users/webhostingvaldosta/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/syntaxerror-json-parse-error-on-update-breaks-wp-admin/#post-13316846) * Status: resolved