Support » Plugin: XCloner - Backup and Restore » Syntax error when trying to send backup to remote storage

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Liuta Ovidiu

    (@xcloner)

    You might need to debug the server response of that ajax call, it might be that instead of json, the server is sending some other type of data which breaks the structure. Do you have the same issue for automated backups?

    renescr

    (@renescr)

    Hello Liuta,

    thanks for the fast answer!

    I am having this problem (cant say if the error message is same) also on automated backup. This is a quite large file (+2GB). There is another automated schedule with database only which works every night.

    So I will have to look in server logs?

    Kind regards
    René

    Plugin Author Liuta Ovidiu

    (@xcloner)

    Server logs would help, but please check also the XCloner logger from it’s dashboard, you might find something there also

    renescr

    (@renescr)

    Hello again,

    I cant find any logs on Backup Dashboard. On sidebar everything is green (seems to be okay).

    Kind regards
    René

    Plugin Author Liuta Ovidiu

    (@xcloner)

    Are XCloner logs enabled?

    renescr

    (@renescr)

    LOL okay sorry,
    activated logs and tried again. Not sure for what to look?

    [2019-11-19 13:47:19] xcloner_archive.INFO: Reached the maximum 52428800 request data limit, returning response [] []
    [2019-11-19 13:47:19] xcloner_api.INFO: Processing ajax request ID _frl5my0mx [] []

    Maybe this is a problem?

    Kind regards
    René

    Plugin Author Liuta Ovidiu

    (@xcloner)

    No, that is not an error… are you able to debug the XHR request using the browser inspector?

    renescr

    (@renescr)

    No, I dont know how to do that 🙁

Viewing 8 replies - 1 through 8 (of 8 total)
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