Title: Syncing problem with Printful
Last modified: February 15, 2020

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# Syncing problem with Printful

 *  Resolved [onehundredeleven](https://wordpress.org/support/users/onehundredeleven/)
 * (@onehundredeleven)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/syncing-problem-with-printful/)
 * I recently received a sample t-shirt and noticed that the print file at Printful
   needed a little cleaning up. I cleaned up the design (at Printful.com) and replaced
   the print file on the edited template (at Printful.com). I followed Printful 
   Support’s instructions on getting the edited template synced with my WordPress
   site.
 * However, when I look at the product images on **WordPress**, I see that the images
   were NOT updated with the new print file. That is, the design flaw I noticed 
   on the sample is still showing up on the product images.
 * Is there anything I need to to on the WordPress store dashboard to get the product
   images to match the new ones I can see on my store dashboard at Printful?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsyncing-problem-with-printful%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [vita.printful](https://wordpress.org/support/users/everybear/)
 * (@everybear)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/syncing-problem-with-printful/#post-12441293)
 * Hey there,
 * Thank you for reaching out!
    After you make the changes in your Printful Dashboard
   > Stores > Sync, by editing the product (Select all product variants on the left
   > Change print file), be sure to press on “Refresh data” in your Printful Dashboard
   > Stores > Sync (top right), to initiate a faster store update. I hope this helps!
 * Feel free to reach out to us at [support@printful.com](https://wordpress.org/support/topic/syncing-problem-with-printful/support@printful.com?output_format=md),
   if you’re still not seeing the update!

Viewing 1 replies (of 1 total)

The topic ‘Syncing problem with Printful’ is closed to new replies.

 * ![](https://ps.w.org/printful-shipping-for-woocommerce/assets/icon-256x256.png?
   rev=1067891)
 * [Printful Integration for WooCommerce](https://wordpress.org/plugins/printful-shipping-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/printful-shipping-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/reviews/)

## Tags

 * [images](https://wordpress.org/support/topic-tag/images/)

 * 1 reply
 * 2 participants
 * Last reply from: [vita.printful](https://wordpress.org/support/users/everybear/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/syncing-problem-with-printful/#post-12441293)
 * Status: resolved