Title: Syncing Not Working
Last modified: January 25, 2020

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# Syncing Not Working

 *  [digitaltea](https://wordpress.org/support/users/digitaltea/)
 * (@digitaltea)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/syncing-not-working-2/)
 * Hi all!
 * Our client has a small mailing list and the web site utilizes Ulimate Member 
   for memberships (however this should be unrelated to the issue we are experiencing).
 * They’ve been updating email addresses for the users as necessary and when they
   tried to sync the WordPress users list with the corrected user information within
   WordPress, the appropriate subscriber information does not get updated.
 * Any ideas on how to resolve this?
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsyncing-not-working-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/syncing-not-working-2/#post-12383957)
 * Hi [@digitaltea](https://wordpress.org/support/users/digitaltea/), is your client
   synching the WordPress Users list using our sync link from the Lists page?

Viewing 1 replies (of 1 total)

 The topic ‘Syncing Not Working’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/syncing-not-working-2/#post-12383957)
 * Status: not resolved