Support » Plugin: Facebook for WooCommerce » Syncing no longer works

Syncing no longer works

  • Resolved rudolfl

    (@rudolfl)


    8 months, 3 weeks ago

    Hi all,

    About 2 weeks ago I noticed products stopped syncing.
    1. I only have physical products
    2. I checked connection and plugin reports all is good.
    3. Plugin shows “Uploading” next to product number, but I can’t see this is actually happening.
    4. Yes, I realise with new changes there are delays in syncing of an hour or so, but we are talking at least 2 weeks now.

    Any ideas what else to try?

    Thanks,
    Rudolf

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author SkyVerge

    (@skyverge)

    8 months, 3 weeks ago

    Hi Rudolf! ( @rudolfl )

    Thanks so much for reaching out to us, happy to help out!

    As a first step, would you please let me know what version of the plugin you’re using? Additionally, which versions of WooCommerce and WordPress are you using?

    Thanks very much for any other information here!

    Julie 🙂
    SkyVerge

    Plugin Support tamarazuk

    (@tamarazuk)

    6 months, 2 weeks ago

    Hey @rudolfl,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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