Title: Syncing issues between Woocommerce & Square
Last modified: December 5, 2024

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# Syncing issues between Woocommerce & Square

 *  Resolved [catalystdirections](https://wordpress.org/support/users/catalystdirections/)
 * (@catalystdirections)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/syncing-issues-between-woocommerce-square/)
 * Hi there,
 * We are using the Woocommerce Square plugin to sync products created in Square
   with our Woocommerce store.
 * The very first sync worked perfectly and pulled all products over successfully.
   However, subsequent syncs are not pulling any new products from Square into Woocommerce.
 * The sync logs show the sync as successful, but no new products appear in Woocommerce.
   Here are the troubleshooting steps we’ve taken so far:
 * – Verified that Cloudflare is not blocking anything.
   –Ensured the website is 
   running the latest WordPress version and all plugins are up-to-date.–Confirmed
   that the shop page is set to never cache, ensuring it displays the latest information.
 * The website uses a custom-built theme with Beaver Builder.
 * Could you please investigate this issue and let us know why the new products 
   aren’t being imported despite the sync logs showing success?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/syncing-issues-between-woocommerce-square/#post-18183016)
 * Hi there!
   I can understand your concern, In order to troubleshoot further, could
   you please check to confirm that the missing product is listed under the same
   [Square Location](https://squareup.com/help/us/en/article/5580-manage-multiple-locations-with-square)
   as defined in the settings under **WooCommerce > Settings > Square** and make
   sure that product SKUs match between the two platforms.If the locations are the
   same, could you please try running a conflict test to see if that resolves the
   issue? Here are step-by-step instructions on how to run a conflict test: [How to Test for Conflicts](https://woocommerce.com/document/how-to-test-for-conflicts/).
 * Let me know how it goes.
 *  [bearstar](https://wordpress.org/support/users/bearstar/)
 * (@bearstar)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/syncing-issues-between-woocommerce-square/#post-18183883)
 * Maybe of use, I was having issues with payments going through and I needed to
   disable WP Simple Firewall (Shield) and things started to flow again.
 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/syncing-issues-between-woocommerce-square/#post-18185666)
 * Hello [bearstar](https://wordpress.org/support/users/bearstar/),
 * Thank you for your reply.
 * I am glad to know that you have resolved the issue.
   I appreciate you for sharing
   the solution here.
 * Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Syncing issues between Woocommerce & Square’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

## Tags

 * [syncing](https://wordpress.org/support/topic-tag/syncing/)

 * 3 replies
 * 4 participants
 * Last reply from: [Zee](https://wordpress.org/support/users/doublezed2/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/syncing-issues-between-woocommerce-square/#post-18185666)
 * Status: resolved