Title: Syncing & Cancellations
Last modified: October 22, 2020

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# Syncing & Cancellations

 *  [rogerr2](https://wordpress.org/support/users/rogerr2/)
 * (@rogerr2)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/syncing-cancellations/)
 * 1. Two reservations were received one from website & one from Booking.com… no
   syncing occurred from Booking.com. Now we cannot delete either of the bookings.
 * 2. Recieving a number of cancellations (via email) for existing bookings that
   have definately NOT been cancelled…
 * Any ides??
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsyncing-cancellations%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [benitolopez](https://wordpress.org/support/users/benitolopez/)
 * (@benitolopez)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/syncing-cancellations/#post-13569843)
 * Hello,
 * Are you using WP Hotelier premium extensions? If yes, please open a support ticket
   here
    because this forum is for the core free version only: [https://wphotelier.com/support/](https://wphotelier.com/support/)
 * Please attach your login details to your support ticket and the IDs of the canceled
   reservations.
 * Best Regards,
    Benito

Viewing 1 replies (of 1 total)

The topic ‘Syncing & Cancellations’ is closed to new replies.

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## Tags

 * [cancellations](https://wordpress.org/support/topic-tag/cancellations/)
 * [syncing](https://wordpress.org/support/topic-tag/syncing/)

 * 1 reply
 * 2 participants
 * Last reply from: [benitolopez](https://wordpress.org/support/users/benitolopez/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/syncing-cancellations/#post-13569843)
 * Status: not a support question