Title: Synchronization failure
Last modified: September 5, 2024

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# Synchronization failure

 *  Resolved [designsantiago](https://wordpress.org/support/users/designsantiago/)
 * (@designsantiago)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/synchronization-failure/)
 * <font _mstmutation=”1″></font>For several days I am creating products and from
   Woo and it does not synchronize with Squere, I try to do the manual synchronization
   and neither, it stays loading and since August 31 it does not synchronize, I 
   have already deactivated plugins and applications. I also disconnected the synchronization
   and re-activated and it didn’t work either.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsynchronization-failure%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/synchronization-failure/#post-17997668)
 * Hey there, [@designsantiago](https://wordpress.org/support/users/designsantiago/)!
   Thanks for contacting us. I’m happy to help you.
 * I’d like to understand your site properly. Please share with us the necessary
   information below for us to investigate the issue further:
    - System Status Report which you can find via WooCommerce > Status > Get system
      report > Copy for support.
    - Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can 
      use the selector to search for Fatal Errors.
    - Also please go to WooCommerce > Settings > Square and enable debug mode.
      After
      that, please try the manual sync again and then go to WooCommerce > Status
      > Logs and search for Square error logs
 * You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/)
   and send the link here.
 * Looking forward to your reply.
 * Have a wonderful day!
 *  Thread Starter [designsantiago](https://wordpress.org/support/users/designsantiago/)
 * (@designsantiago)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/synchronization-failure/#post-18002060)
 * Hello, I have been sending the requested information for several days and I have
   not received a reply yet.
 *  [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/)
 * (@rajeshml)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/synchronization-failure/#post-18002326)
 * Hello [@designsantiago](https://wordpress.org/support/users/designsantiago/),
 * Sorry to hear that you’ve been awaiting a response. I’ve checked for your other
   threads with the requested information but unfortunately, I couldn’t find any
   attached to your account.
 * To assist you as efficiently as possible, could you please share a link to the
   thread where you provided the required information? If that’s not convenient,
   you might consider sharing the necessary details again here.
 * We’re here to help and want to ensure your queries are addressed promptly. Once
   we have the latest information, we will be better equipped to assist you with
   your concerns.
 * I appreciate your understanding and look forward to your reply.
 * Thanks!
 *  Thread Starter [designsantiago](https://wordpress.org/support/users/designsantiago/)
 * (@designsantiago)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/synchronization-failure/#post-18010847)
 * <font _mstmutation=”1″></font>Hello, I am still waiting for a response. I responded
   by gmail and still nothing and I sent everything they asked me for.
 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/synchronization-failure/#post-18011172)
 * Hey, [@designsantiago](https://wordpress.org/support/users/designsantiago/)!
 * > Hello, I am still waiting for a response. I responded by gmail and still nothing
   > and I sent everything they asked me for.
 * Do you mean you sent the information I asked for in the first reply via gmail?
 * If so, can you please share to which email you sent it to?
 * Please notice that for us to view your reply you need to share the information
   here 🙂
 * Looking forward to your reply.
 * Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Synchronization failure’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/synchronization-failure/#post-18011172)
 * Status: resolved